Friday, September 09, 2016
Massachusetts Department of Health WIC Program
An electronic benefits payment system that delivers program-wide improvements
In 2010, the federal government enacted a requirement that all the Massachusetts Department of Health WIC Program need to move from paper-check-based benefits to Electronic Benefits Transfer by 2020. Women, Infants and Children is a nutrition program that provides free health and nutrition related services to over 100,000 participants in Massachusetts. The program operates 130 clinic locations throughout the Commonwealth and is staffed by more than 500 employees across 35 regionally-located sites. In response to these new federal regulations, the program drew on their decade-long relationship with Ciber for help to upgrade the legacy system by replacing the paper check benefit payments with electronic benefits transfer.