A whitepaper library includes topics on IT, CRM, BI, big data, cloud computing and more from Ciber.

White Papers

Ready to dive into innovations and successes in technology? Please browse our extensive library of IT white papers covering topics such as CRM, ERP, BI, big data, cloud computing and more.



Women, Infants and Children Program


Mountain Plains States Consortium SAM System is a highly configurable, web-based WIC solution that transforms workflow over antiquated systems. Operational in three states, specified by four more and counting, Ciber’s innovative IT solutions so… More >

Create a Seamless Flow of HCM Data: Evaluation of SuccessFactors Middleware Options


For companies exploring cloud solutions to cover IS requirements, HR function additions and replacements are often first considerations. Connecting new applications to existing ones shifts the project focus from process rendition to the best methods … More >

Business Process Calibration with Brown Paper Processing: Turning Brown Into Green


Since Ciber originally introduced Business Process Calibration (BPC) with Brown Paper Processing (BPP) the methodology has been used by more than 150 organizations of all sizes, across all industries, all of whom have achieved significant process imp… More >

Evolution of HRM


Digitalization has influenced HR. The newest technologies can position HR as a strategic business partner. More >

Practical Considerations for Evaluating the Benefits of a Low-Cost Country Sourcing Strategy


Many companies have historically sourced a high percentage of their business to low-cost countries and recent data indicates this sourcing strategy will continue in … More >

How to Create Lasting Value from Your Managed Services Vendor


Managed services clients need to look beyond traditional outsourcing criteria to get the longer-term benefits they expect from a solutions partner. The key is to look beyond the initial savings proposition and ask “what’s n… More >

Holding Managed Services Vendors Accountable in an Agile Environment


Managed services clients can hold vendors accountable to software output in an enhancements only managed services contract where Agile methodology is the methodology of choice. The key is to use velocity increases as the commitment service level agre… More >

Mobile Device Management: Are You Asking The Wrong Question?


Mobility is a widely embraced technology and because of that familiarity, many would assume they know what’s required to use those devices successfully in a business setting. This paper outlines some critical factors that are easily overlooked,… More >

The Pigman Principle: Why Rational Leaders Make Irrational Decisions


In a perfect world, there are unlimited funds, resources, and time available to properly execute and deliver the desired results that our projects and change initiatives are intended to achieve. In this perfect world, every good idea with a valid bus… More >

Cognos Planning Upgrade Guide


Best Performance Management Practices for your Organization More >