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Monday, December 28, 2015
The insurance sector is built on relationships: the face-to-face meetings; the in-person, highly personalized assistance; and, above all, the handshake. So why would leading insurance organizations be investing in relationship-management solutions?
As an IT consulting company, we’ve seen firsthand the various reasons organizations pursue technology solutions. Our conversations with clients and prospects and requests for proposals and statements of work have given us considerable insight into the trends driving technology use. While serving our clients, we have observed five insurance industry best practices for organizations that are preparing for business transformation.