The not for profit sector has faced major challenges in recent years as economic pressures, shifts in government funding, and in patterns of giving, combine to create a landscape where funding and support is scarce, yet these social and economic changes, themselves, are generating more demand for the services provided by our not for profit organisations.

Ciber is helping not for profit organisations to meet this challenge directly by harnessing customer relationship management solutions to help them manage relationships with donors and supporters more effectively and maximise their fundraising activities, financial management and project costing solutions that help them make their operations more efficient, and web sites and collaboration solutions that enable donors, supporters, employees and partners alike, to interact more easily with each other and with the organisation.

Customer Relationship Management - It has never been more important to make sure you are looking after your donors and supporters. Ciber’s Microsoft Dynamics CRM solution, for Charites and Not for Profit, builds upon the success of the Ascent CRM solution, to bring powerful relationship management, income management, case management and other key functionality to the not for profit organisation.

Financial Management – Not for Profit organisations want to be sure that every pound, dollar or euro spent, is delivering the most benefit. Ciber is helping not for profit organisations utilise the powerful functionality of applications such as Sage 1000, Microsoft Dynamics AX and SAP to provide the financial management and project accounting that gives them complete visibility and control of their expenditure as well as enabling them to demonstrate complete transparency to donors and funding partners.

Internet, Intranet and Collaboration – Whether you are a customer, service user or a donor visiting the web site or an employee, supporter or partner using an intranet or extranet portal, you need to access to information easily and intuitively. Ciber is providing content rich and highly interactive portals using Microsoft SharePoint technology to support web sites and portals for use inside and outside the organisation, making collaboration and information sharing more rapid, more efficient and more rewarding.

Solutions

• Microsoft Dynamics CRM for Charities and Not for Profit
• Microsoft Dynamics AX
• Sage 1000
• SAP
• Microsoft Sharepoint 

Ciber Expertise

Ciber has been working with for not for profit and charity organisations for many years and we are proud to have partnered with major UK organisations including British Red Cross Society, Christian Aid, Royal National Institute for the Blind, NSPCC and Oxfam, helping to support their operations through the provision of IT solutions for financial management, CRM and collaboration.