Women, Infants and Children (WIC) Solutions
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ITO Trends in the Mid-Market: Overcoming Challenges in the Current Climate
Paul Roehrig, one of Forrester’s leading analysts in the IT outsourcing space, and Anthony D’Ambrosi, COO of CIBER’s IT Outsourcing Division, discuss challenges based on recent yet-to-be published research on the mid-market space.

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Local Government Emergency Services: Setting Yourself Up for Success
This article, by CIBER’s A.J. Briding first appeared in IAEM Bulletin in October 2007

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04 Sep 2008
CIBER Wins $19 Million SAP Support Contract for Pennsylvania Turnpike Commission
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27 May 2008
CIBER Expands Presence in Little Rock
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Montgomery County, MarylandCIBER has won a $22.6 million contract with Montgomery County, Maryland to replace legacy information technology system with Oracle’s E-Business Suite.

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Louisiana Department of Health and Hospitals
Louisiana Office of Public Health Selects CIBER for New WIC IT System
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Louisiana Department of Revenue, Office of Charitable Gaming
CIBER Builds Solutions to Automate Data Gathering
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“CIBER was easy to work with and competitively priced. They quickly brought a great deal of expertise and experience to the table, and delivered on their promises. We felt that we were in good hands, because the CIBER consultants we brought in had 'been there, done that" before.”

Steve DeMougin — Deputy Director for the Department of IT, State of Indiana

For more information about our Women, Infants and Children (WIC) Solutions, please contact:

303.267.3876
rcaputo@ciber.com

Robin Caputo
VP, Marketing

 

Women, Infants and Children (WIC) Solutions

Struggling with an Outdated Clinic Administration System?

Are you coping with a disjointed, manual, and inefficient information technology (IT) system? Many Women, Infants, and Children (WIC) agencies nationwide use antiquated systems that are no longer supported, that require frequent and costly maintenance, and that are difficult to learn. These systems lack the functionality and reporting capabilities that new technology can provide.

CIBER’s Innovative IT Solutions Solve WIC Challenges

CIBER can replace your aging WIC system with new technology that will vastly improve your agency’s productivity and service. CIBER’s WIC Practice includes the largest experienced WIC systems community in the industry. As a result, we have developed best-in-class, full-featured WIC information management solutions, which can help your agency:

  • Decrease errors and paperwork associated with maintaining participant files
  • Facilitate data sharing at the local, state, and federal levels
  • Improve service provided to participants
  • Enhance data access and accuracy
  • Minimize the potential for fraud and abuse
  • Increase clinic staff efficiency and productivity
  • Reduce training and system maintenance costs

Increase Staff Efficiency and Productivity

WIC Clinic Staff
CIBER’s WIC solutions are accessed through standard Web browsers, so they are easy to learn and use. Our solutions simplify maintenance and support, helping your staff become more efficient and effective.

Our solutions can automate all major WIC clinic functions and reporting requirements while providing the flexibility to personalize WIC client service, reduce paperwork, reduce fraud, and improve the service provided to participants. A few of the features that help you achieve these benefits include:

  • Participant enrollment, from pre-application screening through intake, application processing
  • Full appointment scheduling
  • Electronic document management
  • Food prescription assignment and tailoring
  • Food Instrument (FI) printing and issuance
  • Identification and referral of participants for other services or assistance
  • Easy, immediate transfer of participant records between clinics
  • Procedures for preventing and resolving dual participation
  • Electronic benefit transfer (EBT) options
  • Pre-defined and ad hoc reporting

State Office Staff
CIBER’s WIC solutions help state-level staff the automate processes, eliminate duplicate data entry, identify and reduce fraud, and reduce paperwork. The reporting system enables staff to quickly and easily fulfill state and federal requirements for compliance, security, and reporting.

Features include:

  • Financial, vendor, caseload, food, and inventory management
  • Time-study recording
  • Full access to clinic and participant records
  • Dual participation analysis
  • Banking system integration and reconciliation

Start Your Transformation

CIBER has one of the largest experienced WIC systems communities in the industry, comprising subject matter experts with extensive experience in local and state WIC programs. We employ experienced technical and business analysts, WIC-knowledgeable developers and trainers, a fully staffed help desk, and a management team to ensure client satisfaction.

By centralizing WIC initiatives, we share information and build standards and best practices to streamline development efforts and increase quality. We are well-positioned to provide your agency with sound business and technology advice.

Focus on Results & Success

CIBER has successfully developed and deployed numerous WIC solutions on various technical platforms, including Web-based and smart client architectures.

CIBER’s WIC solutions can be hosted and supported by WIC agencies, either autonomously or with our assistance. We can also provide a fully outsourced solution—including all support, maintenance, and hosting activities—to remove your IT system support burden.

CIBER solutions help WIC agencies serve more than 1.5 million WIC participants nationwide. We are currently engaged with multiple WIC programs, including the Mountain Plains State Consortium, one of the USDA’s designated State Agency Models (SAM).


Massachusetts Department of Public Health

1st J2EE Web-Based WIC System: MA Dept. of Public Health
CIBER is building the first open source WIC solution to upgrade the state of Mass.WIC automation capabilities while complying with its strict open source standards, so the solution is not dependent on any one vendor’s proprietary software or operating system.

“Because we wanted a solution independent of proprietary software, we needed someone who could provide solid J2EE experience as well as proven WIC experience—not just technological expertise. CIBER provided what we were looking for.”

Mary Kelligew Kassler — WIC Director, Massachusetts Department of Public Health



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