solutions
verticals
takeaway pdfs

311/CRM System (Citizen Relationship Management)

Air Quality Data Management

Business Process Management

Constituent Services Manager

e-Geographic Information System (GIS)

Electronic Content Management

Electronic Contract Management System

Emergency Management Services

Health Record System

IT Security for State & Local Government

Organizational Alignment

Physical Security Solutions

Technology Solutions for the Public Sector

Virtualization Services

Women, Infants and Children (WIC) Solutions

Women, Infants and Children (WIC) Vendor Assistant

Workforce Informer

ARRA Health Information Technology Services

Health & Human Services Solutions

Healthcare Standards Compliance Services

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311/CRM System (Citizen Relationship Manage... (309KB)

Air Quality Data Management (285KB)

ARRA Health Information Technology Services (334KP)

webinars
articles
news

Using Analytics to Solve Public Sector Challenges
Are your constituents and policies calling for more transparency and openness with information? Are you confronted with more demanding citizens and economic and political pressure? Today’s ERP software lets you track more about your employees and constituencies than ever before, but you still might not be seeing the full picture. If you’re being asked to “do more with less,” it’s increasingly important to turn raw data into information to make effective decisions.

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Discover the Power of Actionable Analysis with Oracle BI Solutions
Learn firsthand how Oracle business analytics helps your organization improve efficiencies, optimize processes and increase ROI, so that you can gain a competitive advantage in the markets you serve.

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Santa Clara County Improves Client Services Through Business Analytics
Find out how your social services agency can benefit from Santa Clara County’s experience using an integrated BI/DW solution.

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ITO Trends in the Mid-Market: Overcoming Challenges in the Current Climate
Paul Roehrig, one of Forrester’s leading analysts in the IT outsourcing space discusses challenges based on recent yet-to-be published research on the mid-market space.

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IT Security Operational Maturity: Imaginary Superheroes or Sound Solutions?
If your organization is relying on individual point solutions, personal heroism, or other “silver bullets” to secure its IT assets, it may be time to face the kryptonite.

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Moving Beyond the Disaster Readiness Plateau: The Mandate for Integrating Government Capabilities
The disaster scenarios governments and their constituents are facing are becoming more complex and potentially more destructive. To be truly ready for these threats, you must integrate multiple disciplines and activities that are often spread across several government agencies such as: Homeland Security, Emergency Management and Continuity of Operations / Continuity of Government.

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Transforming Legacy Applications To .NET Through Automated Migration
Access this CIBER and ArtinSoft webinar replay to learn about the alternatives available for modernizing or transforming your legacy applications, with a focus on lower cost, low-risk software migration options.

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Business Impact Analysis: Foundation for Operational Risk Management
This webinar will teach you ways in which your organization’s risk management activities can be enhanced by applying Business Impact Analysis (BIA) methodologies.

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IT Security: Achieving Operational Maturity, Facing the ERP Security Challenge Webinar, for Lawson Customers
Learn how to cost-effectively transform security programs and processes into proactive and operationally mature systems that address problems at their root causes.

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Local Government Emergency Services: Setting Yourself Up for Success
This article, by CIBER’s A.J. Briding first appeared in IAEM Bulletin in October 2007

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04 Sep 2008
CIBER Wins $19 Million SAP Support Contract for Pennsylvania Turnpike Commission
Read the press release | Take the PDF (25KB)

27 May 2008
CIBER Expands Presence in Little Rock
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client spotlight
case studies
client quotes

CIBER has won a $22.6 million contract with Montgomery County, Maryland to replace legacy information technology system with Oracle’s E-Business Suite.

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Louisiana Department of Health and Hospitals
Louisiana Office of Public Health Selects CIBER for New WIC IT System
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Louisiana Department of Revenue, Office of Charitable Gaming
CIBER Builds Solutions to Automate Data Gathering
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“CIBER was easy to work with and competitively priced. They quickly brought a great deal of expertise and experience to the table, and delivered on their promises. We felt that we were in good hands, because the CIBER consultants we brought in had 'been there, done that" before.”

Steve DeMougin — Deputy Director for the Department of IT, State of Indiana

“We are thrilled to begin this project. The Lawson system will help greatly improve our business processes and generate a substantial return on investment. CIBER has clearly demonstrated their ERP public sector expertise, and we’re confident in their ability to execute.”

Andrea Casselton — CIO, City of Saint Paul, MN

“We needed a centralized, automated system in which information could be easily accessed and shared. We believed that Lawson provided the best functionality for our long-term needs along with tools and best practices that could help us drive business process improvements.”

Pat Pate — Assistant City Manager and Executive Committee Chairman , City of High Point, N.C.

“Lee County School District is trying to maintain customer responsiveness with our current computer system - a 30-year-old legacy system. In today's demanding environment, our system is challenged trying to help us meet our customers' expectations. Our vision for the district is to have world class schools; we are calling this the Navigator Project. So this new ERP system supports our District vision - it will provide world class business tools for world class schools.”

Lee Legutko — Chief Business Officer, Lee County Public Schools

“Clark County is looking forward to working with CIBER to improve the delivery of services to needy and vulnerable residents.”

Nancy McLane — Director, Clark County Social Service

“The CIBER team worked extremely well with our internal functional and technical team members. CIBER knew exactly what needed to be done and came in and accomplished it. The project was well-managed and organized. What is truly amazing is that they came in and figured out how to configure Absence Management with very little assistance from Oracle.”

Rhonda Ringer — Manager, Information Technology, Delaware Department of Transportation

“The PA WIC AAV solution is the first of its kind nationally. WIC clients are very pleased that they can now shop at any authorized store. After seeing a demonstration of PA AAV, the USDA hopes that other state WIC programs will adopt the same method in order to realize similar cost savings for their programs.”

Frank Maisano — WIC Director, Pennsylvania Department of Health

“CIBER impressed us with their understanding of local government challenges and concerns. Not only does the CIBER team bring to the table significant technological expertise, but a solid understanding of local government processes and issues as well.”

Catherine Maras O’Leary — Chief Information Officer, Cook County, Ill

“Managing a busy office of attorneys with a large caseload and limited resources is a huge challenge. We were impressed with CIBER’s expertise and with the robustness of their CRIMES product. We’re looking forward to significant cost savings, reduction of paperwork, and smoother case tracking through the implementation of this system.”

Danny Porter — District Attorney, Gwinnett County, Ga.

“CIBER’s experience with WIC programs and CIBER’s successful track record were significant factors for us in selecting them for this project. Because we want a solution that is independent of proprietary software, we needed someone who could provide solid J2EE experience as well as proven WIC experience—not just technological expertise. CIBER provided what we were looking for.”

Mary Kelligew Kassler — Massachusetts Department of Public Health, University of Alberta

“The department recognizes that it doesn’t have the skills or expertise to create the enterprise architecture framework. We hired CIBER to do the work and transfer the knowledge to our employees by training and mentoring us. CIBER will act as a ‘bridge’ until we develop sufficient competencies within our own staff.”

Bill Shaw — Manager, Enterprise Architecture Group, Idaho Transportation Department

“CIBER demonstrated outstanding experience working with other major cities, like the City of San Francisco, in creating strong e-Gov offerings that resulted in high citizen satisfaction. Based on their hands-on experience, 30-year history of successfully working with local governments and their commitment to creating a strong local presence, we selected CIBER as our strategic web management partner. We are confident CIBER has the expertise to help us develop a site and service offering that will benefit our citizens now and for years to come and place our City in the top tier of ‘best practices for City e-government web services’.”

Dr. Melodie Mayberry-Stewart — Chief Technology Officer, City of Cleveland

“Our goals in creating a web portal were to provide an easy-to-use, single point of access to the City’s information and services, to improve the site’s ease of use for the public, to lower maintenance costs for City web publishers, and—most importantly—to strengthen the sense of community and add value for the City’s residents via the web portal. CIBER helped us reach those goals on time and on budget.”

Randy Kolb — Information Services Director, City of Eugene. OR

Transportation Solutions

Since most Department of Motor Vehicles revenues are directly associated with customer interaction, this sector is ideally suited for web-enablement. As a result, several transportation and motor vehicle organizations have turned to CIBER SGS to help them decrease employee workloads, improve customer service and achieve substantial cost reductions using Internetbased solutions. CIBER successfully implemented the DMV portal for the State of North Carolina, where its citizens are now using the portal to process vehicle registrations via the Web. CIBER also works with departments of transportation, motor vehicle agencies and toll and airport authorities in planning, implementing and effectively using emerging information technologies.

Trends in the Transportation Area:

Improved service and convenience for citizens
Updated automation initiatives for DMV, DOH, Toll and Airport Authorities
Reduction in State Infrastructure cost for Drivers Licenses and Vehicle Registrations, Toll Tags, Permitting Airport CIS Systems.

Federal Programs for 2000-2003

(CVISN) Transportation Systems (GPS)
Intelligent Highways (OCR, etc.)
Drivers (integrated PDPS, CDLIS, DL)
Nation-wide Incident Tracking/Reporting (Crash)

Recognizing that Transportation and Motor Vehicles organizations in the next century are challenged to manage all resources including information more effectively and in different ways, CIBER’s State Government Solutions initiated a practice area focused specifically on providing advanced technologies and solutions to Department of Transportation and Motor Vehicle agencies. Our mission is to assist transportation clients with planning, implementing and effectively using emerging information technologies to solve business requirements.

“Clearly Departments of Transportation make the right choice by selecting CIBER, and for CIBER’s success and achievements, we’re proud to have awarded them with our 2006 Oracle North American Titan Award.”

Rauline Ochs — Group Vice President, North America Alliances and Channels, Oracle

The distinctive advantage offered by CIBER is hands-on experience in implementing real solutions in Transportation and Motor Vehicles. The knowledge we have gained from several projects play a critical role in ensuring the success of our clients. Transportation Services is staffed with outstanding individuals that have skills and experience in:

DMV

Drivers Licenses
Vehicle Registration
eDMV
Fuel Tax
Intelligent Transportation
CRASH

Highways

Construction Management
Administration
Inventory Management
Materials Testing

Tolls

Administration
eTags
Violation Enforcement

Airport

Customer Information
Administration
FIDS/BIDS

Major Program Solutions Delivery:

Vehicle Registration
Drivers License
PDPS
Fuel Tax
Enforcement
Electronic Liens
Administrative Systems (SAP)
Construction Management
Materials Management & Testing
Toll Systems (VES, ETTM, ETC)

CIBER’s Transportation Practice has been involved in Transportation and Motor Vehicle projects using advanced technologies such as client/server, web based development, graphical information systems, business process reengineering, and network design/administration.


	North Carolina

	CIBER’s Transportation Practice has served the state of North Carolina since 1992. CIBER has performed as a premiere Information Technology solutions organization, providing successful solutions to a number of the key agencies within the state. For the Department of Transportation, CIBER has provided technical solutions and expertise in several initiatives including: Vehicle Registration Design ISTEA Requirements Definition Drivers License and sub-systems Highway Construction Management System Violation Enforcement System Interactive Voice Response System Fuel Tax Compliance Review Fuel Tax Quality Review Network Administration Vendor Oversight Quality Assurance Testing Web Site Management More Representative Clients: State of Illinois State of Florida State of California State of Virginia State of Idaho State of Montana State of Oregon

Our Transportation Practice is staffed with outstanding individuals with extensive experience providing technical and business systems consulting to Department of Motor Vehicles and Transportation projects. The Transportation Practice’s experience enables them to provide both consultative guidance and mentoring, as well as development capability to the customer.

CIBER’s State Government Solutions is a member of the American Association of Motor Vehicle Administrators (AAMVA). AAMVA is a voluntary association of public service executives as well as select private sector partnerships. These representatives are responsible for motor vehicle administration, driver licensing issues and the enforcement of state and provincial laws that govern the safe use of vehicles on the roads of the United States.