For more information about our IT Security for State & Local Government services & solutions, please contact:

Robin Caputo
VP, Marketing

Advances in technology create numerous opportunities for state and local government entities to streamline operations and provide responsive services to their constituencies via e-Government and Web services initiatives and enterprise resource planning (ERP) / packaged system implementations.

While these initiatives can significantly increase productivity, improve constituent satisfaction, and reduce costs, they can also leave government entities vulnerable to security breaches, regulatory non-compliance, and negative coverage in the media.

These problems can be avoided, however, if security considerations are included from the beginning in the design and implementation of an organization’s IT initiatives. CIBER provides a full range of technology offerings and information security services for state and local governments to permanently reduce risk, nurture operational maturity, and enable successful, secure e-Government projects.

Governments Face Heightened Expectations for Security

Governments are responding to pressure from all sides to increase their e-Government offerings. Governments benefit from the efficiencies and lower costs of providing services using an e-Government model.

As constituents become familiar with new technologies, they expect government entities to offer more and varied services using these technologies. At the same time, constituents also insist that their personal information is protected from theft and misuse.

Furthermore, legislators are mandating adherence to privacy and security regulations to protect constituent and government data. Most states have database breach laws that require public disclosure when security incidents occur that put sensitive data at risk.

Finally, recent events such as terrorist threats and natural disasters have brought to light additional concerns, such as the need for homeland security precautions, disaster recovery plans, and continuity of government initiatives.

Costs for Insecurity Are High

Strict budget constraints often persuade organizations to forego adequate investment in IT security precautions. However, in truth, responding to security issues after an incident is much more costly:

• The disruption of operations while the security incident is investigated and addressed can cost upwards of hundreds of thousands of dollars.
• The negative media coverage surrounding a security incident—especially given the database breach laws—can harm credibility and distract resources from core business functions to focus on “putting out fires.”
• Loss of public confidence due to a breach can result in lower adoption rates for e-Government services as citizens choose non-automated service options that are less efficient and more expensive to provide.

CIBER Understands Government Security Challenges

As a leader in providing IT solutions to federal, state, and local governments, CIBER understands the unique challenges and resource limitations faced by government entities. In fact, CIBER is consistently ranked among the top service providers in VARBusiness Magazine’s annual Government VAR 100 list.

CIBER’s Global Security Practice and State and Local Government Practice work together to understand government client issues and design and build security solutions that deliver tangible results. We offer highly specialized, dedicated security experts who have experience and expertise implementing solutions in a state and local government context. We have worked to define cyber-security strategy at the state-wide level in many states, and we have implemented real-world solutions at the individual agency level for states, counties, and major cities across the nation.

CIBER is an international systems integration consultancy with 8,250 employees in more than 80 offices worldwide, so we offer the breadth and depth of global talent, delivered locally through our 60 U.S.-based offices. Our consultants offer more than a one-size-fits-all technical solution to security concerns. We approach security from a perspective that encompasses people, process, and technology. That is, we address the universe of security challenges and solutions, whether they involve personnel training and skill sets, business processes, technology deficiencies or (most commonly) a combination of the three. We work with you to understand the root cause of security challenges and propose an efficient solution for the broader problem, not just a technological “band aid” for the symptoms.

CIBER Offers A Wide Range of Security Solutions

Whether you’re seeking security services for a single department or a state-wide initiative, CIBER can help provide proven approaches and dedicated experts with a career focus on IT security.

CIBER approaches state and local government IT security holistically, reviewing the people, processes, and technologies that contribute to a secure system. Our goal is to provide proven yet flexible solutions that permanently reduce risk, nurture operational maturity of security processes, and provide repeatable and consistent levels of security—systems that meet local, state, and/or federal regulations while maintaining optimal functionality.

Security is a concern at all levels of state and local government IT initiatives, whether you’re revising a labor and employment system that stores sensitive personal information, building a secure portal for citizen self-service, installing an HR system to manage your labor force, or ensuring HIPAA compliance of a WIC system that offers participants services via the Internet. We offer services to help you:

DEFINE SECURITY POSTURE

• Discovery Security Assessment: Our professionals identify security vulnerabilities by reviewing your organization’s IT architecture, software, database, network, hardware components, physical security systems, and organizational security awareness. We interview staff members to learn about the organization, its business model, security symptoms, and root causes to understand the current security state.
• Cyber Security Strategy: Our senior staff members map existing security practices to a matrix of industry best practices, international standards, and regulations (e.g., HIPAA). We conduct a gap analysis to determine the variance between your organization’s current security state and the components necessary for a successful security program. We can develop a strategy for individual agencies or for an entire statewide initiative, and we can help you create a security business case for review by executive management.
• Security Roadmap: Our dedicated experts create a step-by-step project plan, or roadmap, describing specific activities to achieve to move from the current security state to the desired state.

ACHIEVE SECURITY POSTURE

• Security Construction: We use the security roadmap to implement comprehensive security solutions to achieve your business objectives. CIBER specializes in integrating best-of-breed technology with the people and processes needed for efficient, consistent protection. Our solutions typically include intrusion detection, prevention, and monitoring; application security; database security; network security; operating system security; authentication / identity management; access control (including mobile devices); and program and policy review and design.
• Security Certification Testing: Certified members of our technical staff perform specialized verification and validation tests of your revised security system as it is ready to go into production to ensure it meets all requirements, operates as desired, and offers the desired level of security protection. We can provide penetration testing as well as test evidence for regulatory compliance or to support risk acceptance (accreditation) decisions.

MAINTAIN SECURITY POSTURE

• Managed Security Services: CIBER provides 24 hours per day, 7 days per week monitoring and management of security events at our Security Operations Center (SOC). Beyond basic perimeter monitoring, our service can correlate security events from sources throughout the enterprise. Services are fully tailorable and can range from alerts of security situations to incident handling support, vulnerability management, incident investigation, event correlation, and compliance reporting.
• Disaster Recovery, Continuity of Operations, and Continuity of Government Planning: Our professional staff uses structured risk analysis, event modeling and planning techniques to create and implement step-by-step contingency plans to ensure your organization’s uninterrupted operations in the event of a natural disaster or other business disturbance.

Why CIBER?

CIBER offers a complete lifecycle solution of IT services for your organization, from architecture through support. Our consultants serve more than 150 counties, more than 230 cities, 195 state agencies, and 47 states. More than 90% of U.S. states turn to CIBER for their IT needs, such as IT security, e-Government, ERP / packaged systems, enterprise integration, outsourcing, and application development and management.

The differentiating services provided by our Global Security Practice are closely integrated with all of our state and local government offerings to ensure that security vulnerabilities have been identified, considered, and addressed.

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