solutions
verticals
takeaway pdfs

311/CRM System (Citizen Relationship Management)

Air Quality Data Management

Business Process Management

e-Geographic Information System (GIS)

Electronic Content Management

Electronic Contract Management System

Emergency Management Services

Health Record System

Homeland Security Solutions

IT Security for State & Local Government

Organizational Alignment

Physical Security Solutions

Virtualization Services

Women, Infants and Children (WIC) Solutions

Workforce Informer

ARRA Health Information Technology Services

Health & Human Services Solutions

Healthcare Standards Compliance Services

Take them, share them...

311/CRM System (Citizen Relationship Manage... (309KB)

Air Quality Data Management (285KB)

ARRA Health Information Technology Services (334KP)

white papers
webinars
articles
news

IT Security Operational Maturity: Why You Need More Than Personal Heroism and Silver Bullets
This white paper illustrates the many business drivers shaping IT security, emerging risks, and the need to transform your security program into one that’s operationally mature. After reading this white paper, you’ll understand how to direct investments in your organization’s IT security program to achieve security results that are consistent, reliable, effective, affordable, and auditable.

Take the white paper (540KB)

ITO Trends in the Mid-Market: Overcoming Challenges in the Current Climate
Paul Roehrig, one of Forrester’s leading analysts in the IT outsourcing space, and Anthony D’Ambrosi, COO of CIBER’s IT Outsourcing Division, discuss challenges based on recent yet-to-be published research on the mid-market space.

Access the replay

Local Government Emergency Services: Setting Yourself Up for Success
This article, by CIBER’s A.J. Briding first appeared in IAEM Bulletin in October 2007

Take the article

04 Sep 2008
CIBER Wins $19 Million SAP Support Contract for Pennsylvania Turnpike Commission
Read the press release | Take the PDF (25KB)

27 May 2008
CIBER Expands Presence in Little Rock
Read the press release | Take the PDF (25KB)

client spotlight
case studies
client quotes

CIBER has won a $22.6 million contract with Montgomery County, Maryland to replace legacy information technology system with Oracle’s E-Business Suite.

Read the press release | Take the PDF (21KB )

Louisiana Department of Health and Hospitals
Louisiana Office of Public Health Selects CIBER for New WIC IT System
Read more

Louisiana Department of Revenue, Office of Charitable Gaming
CIBER Builds Solutions to Automate Data Gathering
Take the PDF (164KB)

“We are thrilled to begin this project. The Lawson system will help greatly improve our business processes and generate a substantial return on investment. CIBER has clearly demonstrated their ERP public sector expertise, and we’re confident in their ability to execute.”

Andrea Casselton — CIO, City of Saint Paul, MN

“We needed a centralized, automated system in which information could be easily accessed and shared. We believed that Lawson provided the best functionality for our long-term needs along with tools and best practices that could help us drive business process improvements.”

Pat Pate — Assistant City Manager and Executive Committee Chairman , City of High Point, N.C.

“Lee County School District is trying to maintain customer responsiveness with our current computer system - a 30-year-old legacy system. In today's demanding environment, our system is challenged trying to help us meet our customers' expectations. Our vision for the district is to have world class schools; we are calling this the Navigator Project. So this new ERP system supports our District vision - it will provide world class business tools for world class schools.”

Lee Legutko — Chief Business Officer, Lee County Public Schools

“Clark County is looking forward to working with CIBER to improve the delivery of services to needy and vulnerable residents.”

Nancy McLane — Director, Clark County Social Service

“The CIBER team worked extremely well with our internal functional and technical team members. CIBER knew exactly what needed to be done and came in and accomplished it. The project was well-managed and organized. What is truly amazing is that they came in and figured out how to configure Absence Management with very little assistance from Oracle.”

Rhonda Ringer — Manager, Information Technology, Delaware Department of Transportation

“The PA WIC AAV solution is the first of its kind nationally. WIC clients are very pleased that they can now shop at any authorized store. After seeing a demonstration of PA AAV, the USDA hopes that other state WIC programs will adopt the same method in order to realize similar cost savings for their programs.”

Frank Maisano — WIC Director, Pennsylvania Department of Health

“CIBER impressed us with their understanding of local government challenges and concerns. Not only does the CIBER team bring to the table significant technological expertise, but a solid understanding of local government processes and issues as well.”

Catherine Maras O’Leary — Chief Information Officer, Cook County, Ill

“Managing a busy office of attorneys with a large caseload and limited resources is a huge challenge. We were impressed with CIBER’s expertise and with the robustness of their CRIMES product. We’re looking forward to significant cost savings, reduction of paperwork, and smoother case tracking through the implementation of this system.”

Danny Porter — District Attorney, Gwinnett County, Ga.

“CIBER’s experience with WIC programs and CIBER’s successful track record were significant factors for us in selecting them for this project. Because we want a solution that is independent of proprietary software, we needed someone who could provide solid J2EE experience as well as proven WIC experience—not just technological expertise. CIBER provided what we were looking for.”

Mary Kelligew Kassler — Massachusetts Department of Public Health, University of Alberta

“The department recognizes that it doesn’t have the skills or expertise to create the enterprise architecture framework. We hired CIBER to do the work and transfer the knowledge to our employees by training and mentoring us. CIBER will act as a ‘bridge’ until we develop sufficient competencies within our own staff.”

Bill Shaw — Manager, Enterprise Architecture Group, Idaho Transportation Department

“CIBER demonstrated outstanding experience working with other major cities, like the City of San Francisco, in creating strong e-Gov offerings that resulted in high citizen satisfaction. Based on their hands-on experience, 30-year history of successfully working with local governments and their commitment to creating a strong local presence, we selected CIBER as our strategic web management partner. We are confident CIBER has the expertise to help us develop a site and service offering that will benefit our citizens now and for years to come and place our City in the top tier of ‘best practices for City e-government web services’.”

Dr. Melodie Mayberry-Stewart — Chief Technology Officer, City of Cleveland

“Our goals in creating a web portal were to provide an easy-to-use, single point of access to the City’s information and services, to improve the site’s ease of use for the public, to lower maintenance costs for City web publishers, and—most importantly—to strengthen the sense of community and add value for the City’s residents via the web portal. CIBER helped us reach those goals on time and on budget.”

Randy Kolb — Information Services Director, City of Eugene. OR

For more information about our Healthcare Standards Compliance Services services & solutions, please contact:

303.267.3876
rcaputo@ciber.com

Robin Caputo
VP, Marketing

Healthcare Standards Compliance Services

With the addition of ICD 10, 5010 and HITECH Privacy and Security standards, an unprecedented disruption awaits Healthcare Organizations that are not prepared. CIBER offers a new suite of services that will help organizations comply with the new ANSI 5010, ICD-10, and HIPAA Privacy and Security standards.

CIBER has a 35-year history of helping organizations upgrade or replace their application systems. Combined with our extensive work with healthcare organizations, we are prepared to help our clients address the triple challenges of ICD 10, ANSI 5010, and the new HIPAA Privacy and Security standards.

CIBER will lead with Readiness Assessment and Impact Assessment capabilities. Additional services will help organizations renovate or replace existing systems to comply with the new standards. This will include providing assistance in addressing personnel, process, and governance issues related to the major transitions to the new healthcare standards.

CIBER Healthcare Standards Compliance Services

CIBER’s Healthcare Standards Compliance Services are based on the CIBER Compliance Methodology which brings a holistic approach and strategic focus on People, Partners, Products and Technology. Services are orchestrated and delivered to fully prepare your organization and include necessary steps for success. CIBER begins with an Assessment to create a Strategic Plan which explores:

Remediation - Modifying existing systems
Replacement - Replacing existing systems
Neutralization - Building an interpretation bridge

Readiness Assessment - determines the level of awareness and preparation for addressing the new healthcare standards associated with ICD 10 coding, ANSI 5010 EDI transactions, and the new HIPAA Security and Privacy regulations associated with the America Recovery and Reinvestment Act (ARRA) of 2009. This service includes providing essential education and training to key personnel plus an assessment of the organization’s ability to address the key planning for standards compliance.

Business Impact Assessment - helps organizations conduct an inventory of key systems, processes, and personnel that will likely be impacted by the new standards, and evaluate solution options.

Additional services – CIBER offers related services including assistance with renovation or replacement of application systems, re-engineering processes, systems testing, change management and help desk support.

Now is the Time

The 5010 ANSI standards will go into effect by January 2012.The new ICD 10 coding standards will be mandatory by Oct. 2013. Both dates are firm with no extensions planned. The Centers for Medicare and Medicaid guidelines recommend that organizations begin their ICD 10 and 5010 assessments in 2009.

Be Aware of HIPAA Privacy and Security Penalties

New HIPAA Privacy and Security regulations have been enacted that include significant penalties for security breaches. CIBER’s extensive experience in HIPAA Compliance, Security and Privacy consulting can help you develop appropriate strategies to protect against damaging security breaches.

New Standards Bring Broad System Impact

The American Health Information Management Association (AHIMA) recently published a list containing many of the systems that will be affected by the ICD 10 and 5010 standards changes. The list includes many systems that are used at physician practices, hospitals, payers and clearinghouses including accounting, data warehouse, clinical, and payer claims adjudication systems.

Plan and Prepare for the People and Process Related Issues

Almost every employee and key business partner that utilizes clinical or transactional healthcare information will be impacted by the new changes. CIBER can provide effective change management programs, employee training, and Help Desk support services to address this challenge.

Because ICD 9 and ICD 10 must be supported concurrently for a period of time, this will require major business process changes and new business rules. In addition, process changes will be needed to protect against the new HIPAA Security and Privacy regulations and ensure compliance with the new 5010 ANSI EDI transactions. CIBER can provide both software tools and expertise to help organizations redesign and implement business process changes.

Don’t have a budget yet? Sometimes your biggest barrier to being fully prepared for compliance with the new standards is your own executive team. CIBER can help provide you with the information you need to help your executive team better understand the associated risks and the need to fully support compliance with the new standards and regulations.

CIBER Health Care Standards Compliance Services

IT Staffing and Expertise to help address the need to comply with the new standards before the mandated deadlines
Healthcare Standards Compliance Readiness and Business Impact Assessments
Expert software analysis to pinpoint application systems functions and database structures that must be upgraded or replaced
Software and tools to facilitate the transition to the new standards
Compliance, Security and Privacy consulting
Change Management consulting
Project Management services
Governance Planning

Take it, share it...

For more detailed information, download the full version
(PDF, 343KB)