CIBER Business Process Management | BPM Technology
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Using Analytics to Solve Public Sector Challenges
Are your constituents and policies calling for more transparency and openness with information? Are you confronted with more demanding citizens and economic and political pressure? Today’s ERP software lets you track more about your employees and constituencies than ever before, but you still might not be seeing the full picture. If you’re being asked to “do more with less,” it’s increasingly important to turn raw data into information to make effective decisions.

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Local Government Emergency Services: Setting Yourself Up for Success
This article, by CIBER’s A.J. Briding first appeared in IAEM Bulletin in October 2007

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04 Sep 2008
CIBER Wins $19 Million SAP Support Contract for Pennsylvania Turnpike Commission
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27 May 2008
CIBER Expands Presence in Little Rock
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Montgomery County, MarylandCIBER has won a $22.6 million contract with Montgomery County, Maryland to replace legacy information technology system with Oracle’s E-Business Suite.

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Louisiana Department of Health and Hospitals
Louisiana Office of Public Health Selects CIBER for New WIC IT System
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Louisiana Department of Revenue, Office of Charitable Gaming
CIBER Builds Solutions to Automate Data Gathering
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“CIBER was easy to work with and competitively priced. They quickly brought a great deal of expertise and experience to the table, and delivered on their promises. We felt that we were in good hands, because the CIBER consultants we brought in had 'been there, done that" before.”

Steve DeMougin — Deputy Director for the Department of IT, State of Indiana

 

Business Process Management

An increasingly competitive market challenges organizations every day to find new ways to become more efficient. When designed and integrated by experienced professionals, today’s Business Process Management (BPM) technologies go a long way toward helping executives find those efficiencies.

According to leading analyst research firm Gartner, Inc., BPM is a structured approach for continuously optimizing an organization's processes. It employs methods, policies, metrics, management practices and software tools, which are used to discover, model, simulate, execute, analyze, optimize and govern on-going adjustments, with the goal of improving business agility and operational performance.

"BPM has become a key technology strategy for achieving the efficiency executives crave…CIO's job description … to include furthering the role of collaboration in work processes, ... Success at these tasks will be critical …, as competition grows tougher and margins and profits grow thinner and harder to come by."
CIO Insight 5 Jan 2005

The latest BPM technologies deliver because they are capable of keeping pace with the increasingly complex changes in today’s key processes. BPM’s flexibility and adaptability directly translates into a more agile, productive and competitive company.

Why BPM Is Catching On

BPM has gone through significant changes over the last five years and is now being heralded as an answer to many of the challenges executives face today.

BPM has evolved from the old, single-process, system-to-system stand-alone program into a robust and human-centric multi-process, human-to-human integrated system.

BPM can do all this now and remain relevant and current because it utilizes the latest technologies, such as .NET and Java, to provide numerous benefits:

  • A familiar, single web interface for enhanced human interaction
  • Dashboard monitoring for quick KPI analysis
  • Greater production application integration
  • A high scalability factor
  • Powerful user-friendly designer tools which reduce development time, thus reducing costs

In addition to these benefits, some BPM vendors, such as Metastorm, are building in features to provide full process lifecycle management.

CIBER BPM: Bringing People, Processes, & Technology Together

The power of BPM lies in its ability to provide a “process layer” that can span organizational boundaries, extending to subsidiaries, suppliers and even to customers. As an important Metastorm partner, CIBER recognizes the power behind today’s BPM technologies and leverages that power in our designs to ensure complete alignment between people, processes, and the underlying technologies.

CIBER provides a variety of BPM services, including the following:

Process Reengineering

  • ROI Analysis
  • Process and Risk Analysis
  • Requirements Gathering

Workflow Design

  • AS-IS and TO-BE Analysis
  • Process and User Interface Design
  • Dashboard Design

BPM Development

  • Rapid Process Development
  • Process Execution Testing
  • Performance Simulations

Systems Deployment

  • E-mail Systems Integration
  • SharePoint Server Integration
  • Hand-held technology Integration

What Can BPM Do For Your Organization?

  • Provide tracking, auditing, reporting and accountability.
  • Build a culture of collaboration among users.
  • Give a scalable system that grows as your organization grows.
  • Offer a rapid return on investment (ROI)
  • Integrate diverse groups and users, including outside organizations.
  • Improve business performance through this integration.
  • Reduce reliance on manual processes.
  • Reduce the need for multiple copies of the same document.
  • Streamline business processes by reducing manual processes and redundant processes.
  • Interface with paperless environment models.
  • Integrate with other technologies, such as GIS (Geographic Information System).
  • Reduce your system development time and cost with BPM.



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