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311/CRM System (Citizen Relationship Manage... (309KB)
Air Quality Data Management (285KB)
ARRA Health Information Technology Services (334KP)
Business Process Management (PDF, 245KB)
e-Geographic Information System (GIS) (PDF, 286KB)
Electronic Content Management (PDF, 220KB)
Electronic Contract Management System (PDF, 284KB)
Emergency Management Services (PDF, 322KB)
Health & Human Services Solutions (PDF, 701KB)
Health Record System (PDF, 246KB)
Healthcare Standards Compliance Services (PDF, 343KB)
IT Security for State & Local Government (PDF, 286KB)
Labor and Workforce Development (PDF, 2.3MB)
Organizational Alignment (PDF, 315KB)
State Government Expertise - Alabama (PDF, 61KB)
State Government Expertise - Colorado (PDF, 71KB)
State Government Expertise - Florida (PDF, 63KB)
State Government Expertise - Kentucky (PDF, 61KB)
Virtualization Services (PDF, 279KB)
Women, Infants and Children (WIC) Solutions (PDF, 304KB)
Women, Infants and Children (WIC) Vendor As... (PDF, 300KB)
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Using Analytics to Solve Public Sector Challenges
Are your constituents and policies calling for more transparency and openness with information?
Are you confronted with more demanding citizens and economic and political pressure? Today’s ERP software lets you track more about your employees and constituencies than ever before, but you still might not be seeing the full picture. If you’re being asked to “do more with less,” it’s increasingly important to turn raw data into information to make effective decisions.
Discover the Power of Actionable Analysis with Oracle BI Solutions
Learn firsthand how Oracle business analytics helps your organization improve efficiencies, optimize processes and increase ROI, so that you can gain a competitive advantage in the markets you serve.
Santa Clara County Improves Client Services Through Business Analytics
Find out how your social services agency can benefit from Santa Clara County’s experience using an integrated BI/DW solution.
ITO Trends in the Mid-Market: Overcoming Challenges in the Current Climate
Paul Roehrig, one of Forrester’s leading analysts in the IT outsourcing space discusses challenges based on recent yet-to-be published research on the mid-market space.
IT Security Operational Maturity: Imaginary Superheroes or Sound Solutions?
If your organization is relying on individual point solutions, personal heroism, or other “silver bullets” to secure its IT assets, it may be time to face the kryptonite.
Moving Beyond the Disaster Readiness Plateau: The Mandate for Integrating Government Capabilities
The disaster scenarios governments and their constituents are facing are becoming more complex and potentially more destructive. To be truly ready for these threats, you must integrate multiple disciplines and activities that are often spread across several government agencies such as: Homeland Security, Emergency Management and Continuity of Operations / Continuity of Government.
Transforming Legacy Applications To .NET Through Automated Migration
Access this CIBER and ArtinSoft webinar replay to learn about the alternatives available for modernizing or transforming your legacy applications, with a focus on lower cost, low-risk software migration options.
Business Impact Analysis: Foundation for Operational Risk Management
This webinar will teach you ways in which your organization’s risk management activities can be enhanced by applying Business Impact Analysis (BIA) methodologies.
IT Security: Achieving Operational Maturity, Facing the ERP Security Challenge Webinar, for Lawson Customers
Learn how to cost-effectively transform security programs and processes into proactive and operationally mature systems that address problems at their root causes.
Local Government Emergency Services: Setting
Yourself Up for Success
This article, by CIBER’s A.J. Briding first appeared in IAEM Bulletin in
October 2007
Local
Government Emergency Services: Partnering With Your IT Department
This article, by CIBER’s A.J. Briding first appeared in IAEM Bulletin in August 2007
Local Government Emergency Services: The Necessity for Thoroughness
This article, by CIBER’s A.J. Briding and Jerry Sneed, Director, Office of Emergency Preparedness, City of New Orleans, first appeared in IAEM Bulletin in February 2007
04 Sep 2008
CIBER Wins $19 Million SAP Support Contract for Pennsylvania Turnpike Commission
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27 May 2008
CIBER Expands Presence in Little Rock
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01 Oct 2007
CIBER Realigns US Commercial Operations
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08 Jan 2007
CIBER Implements Automated Vendor Reporting System for Pennsylvania Department of Health
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08 Aug 2006
CIBER Wins Web Portal Contract With Cook County, Illinois
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13 Jun 2006
CIBER Wins Commonwealth of Massachusetts Contract to Build Nation’s First J2EE Web-Based WIC System
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15 May 2006
CIBER Wins $58 Million Pennsylvania Turnpike Commission Project
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01 May 2006
CIBER Unveils Next Generation of State Labor Information Management
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01 May 2006
CIBER Implements WIC System for Iowa and North Dakota
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24 Jan 2006
CIBER Comments on Fourth Quarter
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- client spotlight
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CIBER has won a $22.6 million contract with Montgomery County, Maryland to replace legacy information technology system with Oracle’s E-Business Suite.
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CIBER was engaged to work with the City of New Orleans’ Office of Emergency Preparedness to provide emergency management consultation, including designing and documenting the City’s emergency operations plans and assessing and identifying critical gaps in information technology (IT) support for emergency operations.
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Louisiana Department of Health and Hospitals
Louisiana Office of Public Health Selects CIBER for New WIC IT System
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Louisiana Department of Revenue, Office of Charitable Gaming
CIBER Builds Solutions to Automate Data Gathering
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Santa Clara County Social Services Agency
CIBER Implements Business Intelligence Solution for Santa Clara County Social Services Agency
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State of Colorado
CIBER Engaged to Assist the State of Colorado in Planning for Statewide IT Transformation and Consolidation
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U.S. Coast Guard Port Security
U. S. Coast Guard, Hawaii Improve Port Safety, Security and Commerce Through CIBER's Web-Based System
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Washington State
CIBER Simplifies Delivery of Labor Market Information
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“CIBER was easy to work with and competitively priced. They quickly brought a great deal of expertise and experience to the table, and delivered on their promises. We felt that we were in good hands, because the CIBER consultants we brought in had 'been there, done that" before.”
Steve DeMougin — Deputy Director for the Department of IT, State of Indiana
“We are thrilled to begin this project. The Lawson system will help greatly improve our business processes and generate a substantial return on investment. CIBER has clearly demonstrated their ERP public sector expertise, and we’re confident in their ability to execute.”
Andrea Casselton — CIO, City of Saint Paul, MN
“We needed a centralized, automated system in which information could be easily accessed and shared. We believed that Lawson provided the best functionality for our long-term needs along with tools and best practices that could help us drive business process improvements.”
Pat Pate — Assistant City Manager and Executive Committee Chairman , City of High Point, N.C.
“Lee County School District is trying to maintain customer responsiveness with our current computer system - a 30-year-old legacy system. In today's demanding environment, our system is challenged trying to help us meet our customers' expectations. Our vision for the district is to have world class schools; we are calling this the Navigator Project. So this new ERP system supports our District vision - it will provide world class business tools for world class schools.”
Lee Legutko — Chief Business Officer, Lee County Public Schools
“Clark County is looking forward to working with CIBER to improve the delivery of services to needy and vulnerable residents.”
Nancy McLane — Director, Clark County Social Service
“The CIBER team worked extremely well with our internal functional and technical team members. CIBER knew exactly what needed to be done and came in and accomplished it. The project was well-managed and organized. What is truly amazing is that they came in and figured out how to configure Absence Management with very little assistance from Oracle.”
Rhonda Ringer — Manager, Information Technology, Delaware Department of Transportation
“The PA WIC AAV solution is the first of its kind nationally. WIC clients are very pleased that they can now shop at any authorized store. After seeing a demonstration of PA AAV, the USDA hopes that other state WIC programs will adopt the same method in order to realize similar cost savings for their programs.”
Frank Maisano — WIC Director, Pennsylvania Department of Health
“CIBER impressed us with their understanding of local government challenges and concerns. Not only does the CIBER team bring to the table significant technological expertise, but a solid understanding of local government processes and issues as well.”
Catherine Maras O’Leary — Chief Information Officer, Cook County, Ill
“Managing a busy office of attorneys with a large caseload and limited resources is a huge challenge. We were impressed with CIBER’s expertise and with the robustness of their CRIMES product. We’re looking forward to significant cost savings, reduction of paperwork, and smoother case tracking through the implementation of this system.”
Danny Porter — District Attorney, Gwinnett County, Ga.
“CIBER’s experience with WIC programs and CIBER’s successful track record were significant factors for us in selecting them for this project. Because we want a solution that is independent of proprietary software, we needed someone who could provide solid J2EE experience as well as proven WIC experience—not just technological expertise. CIBER provided what we were looking for.”
Mary Kelligew Kassler — Massachusetts Department of Public Health, University of Alberta
“The department recognizes that it doesn’t have the skills or expertise to create the enterprise architecture framework. We hired CIBER to do the work and transfer the knowledge to our employees by training and mentoring us. CIBER will act as a ‘bridge’ until we develop sufficient competencies within our own staff.”
Bill Shaw — Manager, Enterprise Architecture Group, Idaho Transportation Department
“CIBER demonstrated outstanding experience working with other major cities, like the City of San Francisco, in creating strong e-Gov offerings that resulted in high citizen satisfaction. Based on their hands-on experience, 30-year history of successfully working with local governments and their commitment to creating a strong local presence, we selected CIBER as our strategic web management partner. We are confident CIBER has the expertise to help us develop a site and service offering that will benefit our citizens now and for years to come and place our City in the top tier of ‘best practices for City e-government web services’.”
Dr. Melodie Mayberry-Stewart — Chief Technology Officer, City of Cleveland
“Our goals in creating a web portal were to provide an easy-to-use, single point of access to the City’s information and services, to improve the site’s ease of use for the public, to lower maintenance costs for City web publishers, and—most importantly—to strengthen the sense of community and add value for the City’s residents via the web portal. CIBER helped us reach those goals on time and on budget.”
Randy Kolb — Information Services Director, City of Eugene. OR
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Business Process Management
An increasingly competitive market challenges organizations every day to find new ways to become more efficient. When designed and integrated by experienced professionals, today’s Business Process Management (BPM) technologies go a long way toward helping executives find those efficiencies.
According to leading analyst research firm Gartner, Inc., BPM is a structured approach for continuously optimizing an organization's processes. It employs methods, policies, metrics, management practices and software tools, which are used to discover, model, simulate, execute, analyze, optimize and govern on-going adjustments, with the goal of improving business agility and operational performance.
"BPM has become a key technology strategy for achieving the efficiency executives crave…CIO's job description … to include furthering the role of collaboration in work processes, ... Success at these tasks will be critical …, as competition grows tougher and margins and profits grow thinner and harder to come by."
CIO Insight 5 Jan 2005
The latest BPM technologies deliver because they are capable of keeping pace with the increasingly complex changes in today’s key processes. BPM’s flexibility and adaptability directly translates into a more agile, productive and competitive company.
Why BPM Is Catching On
BPM has gone through significant changes over the last five years and is now being heralded as an answer to many of the challenges executives face today.
BPM has evolved from the old, single-process, system-to-system stand-alone program into a robust and human-centric multi-process, human-to-human integrated system.
BPM can do all this now and remain relevant and current because it utilizes the latest technologies, such as .NET and Java, to provide numerous benefits:
- A familiar, single web interface for enhanced human interaction
- Dashboard monitoring for quick KPI analysis
- Greater production application integration
- A high scalability factor
- Powerful user-friendly designer tools which reduce development time, thus reducing costs
In addition to these benefits, some BPM vendors, such as Metastorm, are building in features to provide full process lifecycle management.
CIBER BPM: Bringing People, Processes, & Technology Together
The power of BPM lies in its ability to provide a “process layer” that can span organizational boundaries, extending to subsidiaries, suppliers and even to customers. As an important Metastorm partner, CIBER recognizes the power behind today’s BPM technologies and leverages that power in our designs to ensure complete alignment between people, processes, and the underlying technologies.
CIBER provides a variety of BPM services, including the following:
Process Reengineering
- ROI Analysis
- Process and Risk Analysis
- Requirements Gathering
Workflow Design
- AS-IS and TO-BE Analysis
- Process and User Interface Design
- Dashboard Design
BPM Development
- Rapid Process Development
- Process Execution Testing
- Performance Simulations
Systems Deployment
- E-mail Systems Integration
- SharePoint Server Integration
- Hand-held technology Integration
What Can BPM Do For Your Organization?
- Provide tracking, auditing, reporting and accountability.
- Build a culture of collaboration among users.
- Give a scalable system that grows as your organization grows.
- Offer a rapid return on investment (ROI)
- Integrate diverse groups and users, including outside organizations.
- Improve business performance through this integration.
- Reduce reliance on manual processes.
- Reduce the need for multiple copies of the same document.
- Streamline business processes by reducing manual processes and redundant processes.
- Interface with paperless environment models.
- Integrate with other technologies, such as GIS (Geographic Information System).
- Reduce your system development time and cost with BPM.
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(PDF, 245KB)
