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Retailers face mounting challenges to stay relevant with their core consumers in today’s dynamic business climate. Their target audiences have more freedom and more choices than ever before, so catering the buying experience to their personal preferences is paramount. Saddled with disparate systems and often possessing a keen lack of understanding of who their customers are and what channels they interact with, retailers need a unified system to help them develop a true 360-degree view of their customers that can help deliver better ROI.
Recognize customer journeys and realize company profits
Ciber’s Retail Customer Data Hub is a single system that helps retailers increase engagement by enabling a full view of each customer’s journey. Data Hub is a feature-rich CRM system that’s designed to consolidate, segment and analyze data from multiple sources, in real time, near-real time and offline. It offers:
Strong benefits for retailers from Ciber
Ciber's retail difference
Ciber features unrivaled experience in retail, including more than 30 years of ERP and CRM implementations. We’re recognized thought leaders in cloud innovation for retail, along with vast expertise in multitechnology business and project-lead systems integration. Most important, Ciber offers proven methodologies to meet agile demands, which means our experts ensure you get the right implementation right sized for your company’s changing needs.