To continually meet rising customer expectations, financial institutions must strive to implement applications that allow for Web self-service, create stronger customer relationships, and replace existing and outdated mainframe systems.

At CIBER, we help our financial clients manage change through many different solution sets. Here is an example of a few:

• CRM — Managing customer relationships to improve revenue and retention.
• Strategy — Transforming business processes to gain the advantages of new technologies.
• Wireless — Developing more efficient methods to drive down costs.
   

“Personal attention is the cornerstone of wealth management, whether it’s working face-to-face with a client or interacting over the Web. Through strategy and design, CIBER’s consultants helped us to imbed into our site a high degree of personalized attention and relationship-building features that our clients and visitors value.”

Fil Sherry — Head of e-Business, Wilmington Trust

Financial services leaders must face the challenges and opportunities of the external marketplace, and since 1974, CIBER has been there to provide thought leadership. Our proven expertise spans four financial services market segments:

• Capital markets — asset management, sales and trading, investment banking
• Personal financial services — retail banking and brokerage, consumer financial services, private and high-net-worth banking
• Insurance — life, property and casualty, risk management, reinsurance
• Corporate banking — payments and transaction processing, middle market banking

CIBER provides the following services to our financial industry clients:

• Back-office integration
• Content management
• Customer Relationship (CRM)
• Electronic Business & Internet
• Outsourcing Services
• Security architecture
• Third-party integration
• Wireless Banking

Financial Clients

Here are just a few of our Financial industry clients:

American Express
Bank One
JP Morgan & Co
Mellon Bank
Princeton eCom
The Principal Financial Group
World Bank