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Increasingly, companies are being asked to do more work with less – less resources, less money and less support. To help clients meet these new demands, CIBER created our Global Solution Centers. CIBER's Global Solution Centers provide a strategic alternative for world class application development and support functions and is built on CIBER’s 30-year foundation of building, integrating and supporting mission-critical applications.

What are Global Solution Centers?

Global Solution Centers are local domestic and offshore solution centers that provide our clients choices in how services are delivered. Strategically located in both the U.S. and India, they focus on providing application development and management and IT operations support on both an “a la carte” or comprehensive integrated basis.

Our five Global Solution Center locations – Tampa, Florida; Dallas, Texas; Pittsburgh, Pennsylvania; Orlando, Florida; and Bangalore, India – complement CIBER’s 80 local offices around the world. They are engineered to provide a high value, lower-cost alternative.

“We are very impressed with CIBER’s expertise in technical areas, business processes, and project management. We need a partner who understands the importance of our projects to us, is flexible, and who focuses on our end goals. We also need someone who can take a complex IT situation and simplify it, while assisting us with business process improvements and change management objectives. We found that with CIBER.”

Ed Mitzel — Global Chief Information Officer and Senior Vice President, Gate Gourmet, Inc.

Multiple Options, Maximum Flexibility

Our Global Solution Centers can be engaged in multiple ways. Some clients prefer a fixed price for a fixed set of deliverables. Other clients choose a steady monthly expense to cover a defined Service Level Agreement (SLA). Others opt to use them as a virtual development pool (e.g. committing to a fixed number of resources for a defined period of time). Whatever the choice, clients are assured lower cost, world class work.

How Can it be Low Cost . . .

CIBER's Global Solution Centers in the U.S. are strategically located in selected metropolitan areas. Each community has a favorable cost of living relative to the national average and a deep pool of technical talent. Each community has partnered with CIBER to offer hundreds of new jobs to its workforce. Finally, CIBER has built relationships with local universities and vendor partners to reduce the costs of a world class center. By cultivating the right relationships within the right communities, each Global Solution Center is in the right place at the right time.

Our Global Solution Center in Bangalore, India, takes advantage of the huge pool of talent in that metropolitan city. Our offices are in one of the main IT campuses, drawing on highly technical expertise emerging from universities as well as more seasoned engineers with significant applications development, management and integration expertise.

Yet World Class?

CIBER's Global Solution Centers leverage the full resources, methodologies and tools of CIBER, Inc. With 8,000 employees in more than 80 offices worldwide, CIBER has been delivering world class IT services to clients for more than 30 years. Our Global Solution Centers have access to the full range of CIBER’s best practices methodologies and tools. All business units within CIBER are ISO-9001 certified and CIBER has received an unprecedented 98% customer satisfaction rating.

CIBER’s Unique Model for Distributed Delivery

With 30 years of application development and support experience, CIBER possesses the full range of processes, tools and methodologies required to deliver on-time and on-budget. With our experience in providing offsite services to Fortune 100 clients, CIBER has developed an approach to distributed delivery that overcomes some of its unique requirements, such as ensuring that the work is distributed correctly based on the business need and crisply managing requirements during the engagement.

To determine the optimal way to distribute work, CIBER uses its Optimized Delivery Model™ (ODM). Starting with the customer’s unique business needs and environmental factors, this approach provides a resource-optimized solution delivered onsite, offsite, offshore or in a hybrid ‘blended’ combination. CIBER’s ODM combines strong delivery management processes with local service and global access to resources, maximizing project success while balancing quality, cost and customer needs. It is also the way to “get started” in evaluating and using distributed delivery management processes with local service and global access to resources, maximizing project success while balancing quality, cost and customer needs. It is also the way to “get started” in evaluating and using distributed delivery.

To effectively manage requirements, CIBER has developed its CIBER’s Requirements Engineering Process that addresses the challenge of requirement quality, clarity, traceability and change. The result is fewer surprises and met expectations.

CIBER’s Methodologies

CIBER Application Process™ (CAP)

Quality development begins with an understanding of a client’s wants and needs. With this in mind, CIBER developed CAP to serve as our software development life cycle (SDLC) for application development. Built on commercial best practices and continually refined through lessons learned, CAP is structured to be either a complete, standalone software development lifecycle or can serve as a framework to support your preferred SDLC, existing tools or licensed software for modeling, testing and configuration management.

CIBER’s Project Management Methodology

Integrated with CAP is CIBER’s project management methodology, which ensures projects are delivered on time and within budget, meeting requirements and quality expectations. CIBER’s project management methodology focuses on three essential elements: progress management, communications and risk mitigation. This methodology, designed specifically for IT projects and based on industry best practices from the Project Management Institute (PMI) and the Software Engineering Institute (SEI), embraces change control and issue control management of your projects.

Application Management Services

At the core of CIBER's Application Management service offering is a proven approach for rapidly assuming responsibility for client operations and providing on-going performance-based application support focused on quality, process, accountability and results. Each engagement is governed by a service contract that is the combination of a Statement of Work, which defines the scope of the service, and an SLA, which defines CIBER's service performance commitments. Our accelerated transition process enables meaningful results quickly.

Innovation

CIBER is committed to continuous innovation to improve the effectiveness and efficiency of application development and support. Driven by customers’ needs, CIBER can apply the latest tools and best practices, utilize automation and leverage the latest methods and techniques in development and support. This commitment to drive efficiency through innovation ensures CIBER will remain a practical alternative.