GREENWOOD VILLAGE, Colo. – July 9, 2009 – CIBER, Inc. (NYSE: CBR) has been awarded a contract with Jackson Family Enterprises (JFE) that spans three years and provides JFE’s first tier onsite Help Desk analysts. JFE partnered with CIBER to optimize its IT Help Desk capabilities utilizing industry best practices.
JFE, owner of world-renowned companies including Jackson Family Wines and Jackson Wine Estates International, produces, markets, and sells fine wines.
“CIBER has done an excellent job working with us on our Help Desk services. Overall, the process has been an easy one working with CIBER and we are very pleased with their performance,” said Steve McIntosh, Senior Vice President and Chief Information Officer for Jackson Family Enterprises. The Help Desk is the initial point of contact and acts as the central gateway for JFE’s users. CIBER’s Help Desk provides and delivers services year round, 24/7/365.
“CIBER is thrilled to be working with Jackson Family Enterprises. Our vast Help Desk experience will ensure Jackson Family Enterprises receives reliable and efficient Help Desk support for now and into the future of our business relationship,” said Mark Perlstein, President of CIBER’s IT Outsourcing Division.
The Black Book of Outsourcing, a customer experience survey analyzing more than 4,000 outsourcing vendors around the world, ranked CIBER as # 1 in Help Desk Solutions in 2008. The Black Book of Outsourcing survey also ranked CIBER as one of the Top 10 of the 50 best-managed global outsourcing vendors.
About CIBER, Inc.
CIBER, Inc. (NYSE: CBR) is a pure-play international system integration consultancy and outsourcing provider with superior value-priced services and reliable delivery for both private and government sector clients. CIBER’s services are offered globally on a project- or strategic-staffing basis, in both custom and enterprise resource planning (ERP) package environments, and across all technology platforms, operating systems and infrastructures. Founded in 1974 and headquartered in Greenwood Village, Colo., CIBER now serves client businesses from over 40 U.S. offices, 25 European offices and seven offices in Asia/Pacific. Operating in 18 countries, with more than 8,500 employees and annual revenue of approximately $1.2 billion, CIBER and its IT specialists continuously build and upgrade clients’ systems to “competitive advantage status.” CIBER is included in the Russell 2000 Index and the S&P Small Cap 600 Index. CIBER, the Reliable Global IT Services Partner. www.ciber.com.
CIBER Forward-Looking and Cautionary Statements
Statements contained in this release may constitute "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. These statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially, as discussed in the company's filings with the Securities and Exchange Commission. CIBER undertakes neither intention nor obligation to publicly update or revise any forward-looking statements.