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Conquering the challenge of global SAP implementations
Customer Relationship Management
JDA Merchandise Management System Support
Lawson Wholesale Distribution Solutions
Microsoft Dynamics Customer Relationship Management
Microsoft Office SharePoint Server Solutions
Networks, Systems & Applications Monitoring
PeopleSoft Customer Relationship Management
Radio Frequency Identification (RFID) Solutions
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Conquering the challenge of global SAP impl... (768KB)
Information Security Services (313KB)
JDA Merchandise Management System Support (558KB)
Lawson Wholesale Distribution Solutions (PDF, 2.2MB)
Microsoft Office SharePoint Server Solution... (PDF, 337KB)
Mobility Solutions (PDF, 354KB)
PeopleSoft Customer Relationship Management (PDF, 1MB)
QuickWear (PDF, 385KB)
Radio Frequency Identification (RFID) Solut... (PDF, 218KB)
Rapid Retail® (PDF, 596KB)
Rapid Retail® Ready-to-Run (PDF, 336KB)
SAP BusinessObjects Services (PDF, 344KB)
SAP Mobility Solutions (PDF, 181KB)
Supplier Relationship Management (PDF, 407KB)
Supply Chain Solutions (PDF, 695KB)
Third Party Risk Management Services (PDF, 318KB)
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Lean Principles and IT Demand Management
IT spending level is typically based on historical or competitive benchmark
levels. Given the current global economic climate many IT organizations
face frozen budgets and cost-cutting efforts and this puts a squeeze
on many innovative initiatives in the backlog. The only way for folks to
get more done for less will be to plan and prioritize the IT portfolio
based on strategic fit, business value, risk, and complexity.
Take the white paper (711KB)
JDA MMS: Maximizing ROI and Getting More from the Same
If you are a retailer using JDA MMS, you are likely to benefit
from some of the features discussed in this paper. You need
to work with a partner that can help identify critical functions
and make a feasibility study of implementing them end-toend.
This white paper will help realize that you can do lot
more with JDA MMS and explore unchartered possibilities
and revenue opportunities.
Take the white paper (1.6MB)
Master Data Management: Managing Data as an Asset
With an increase in the pace of business, organizations have already built up Business
Intelligence systems to aid efficient decision-making. Globalization and mergers and acquisitions
have served as catalysts for organizations to realize the criticality of data and data integration.
With this background, many organizations have begun to treat data as one of their key assets.
This white paper explains how core business entities known as master data can be considered
organizational assets and how to manage these entities holistically.
Take the white paper (1.1MB)
Managing Third Party Risk
Some sources of risk that may not be top-of-mind include your service providers,
web hosting services, contractors, outsourcers, supply-chain nodes, consulting
services, and travel services—any number of outside entities having custody
of or access to your sensitive information. If your extended enterprise includes
these third parties, you need a way to manage this risk.
Take the white paper (4.5MB)
Business Impact Analysis: Foundation For Operational Risk Management
This white paper explains the relationship of BIA to each of the elements of
operational risk management (ORM). It describes the components and process of BIA, and demonstrates how
BIA can be leveraged to drive ORM programs and expenditures. The intended
audience includes organizational senior managers, operational risk managers,
and functional managers.
Take the white paper (992KB)
Actionable Data Governance: Talk is Cheap, But Can You Really Implement a Sustainable Data Governance Program?
There is so much written right now about data governance. Who needs data
governance? In truth, some organizations (usually very small) do not need a
robust data governance program. However, the rest of us do need to consider
things like who is using the data, where is the data being used, and the accuracy
of the data. Along with all those ‘data’ issues come business rules, data policies,
and usage guidelines. Not the easiest endeavor – data governance!
Take the white paper (512KB)
10 Things To Know About ITO: Determining if IT Operations Outsourcing is Right For You
This white paper offers 10 important things to know about IT operations
outsourcing to help you understand the relevance of ITO outsourcing,
determine if ITO outsourcing is right for your organization, evaluate outsourcing
partners, and be aware of important factors that influence the success or failure
of ITO outsourcing engagements.
Take the white paper (765KB)
RFID: An Introduction and Analysis of Gen 2 and SAP Auto ID Infrastructure
Implementing RFID systems presents many challenges
and requires careful planning and understanding
of several different technologies. This white paper
introduces RFID systems, RFID components, and the
new EPC™ Class 1 Gen 2 specification, and discusses
advantages of Gen 2 over Gen 1 protocols. The final
part of the paper discusses implementing RFID using
SAP Auto ID Infrastructure (AII) and integrating RFID to
the SAP R/3 back end.
Take the white paper (798KB)
Success Starts with The Vision
The companies with 20/20 vision at the start of the change journey are those that will
travel well and arrive at the destination of successful, profitable benefit from the change.
Addressing the “What, Why, When and Who” in strategic visioning, at the start of any
organizational change initiative, is the required first step to acquire clear vision before
the change journey. Well-executed strategic visioning mitigates the risks of initiating
changes that sacrifice past experience, significant sunk costs, employee morale, and the
company’s internal sense of identity.
Take the white paper (470KB)
Warehouse Slotting Systems: Top 10 Most Frequently Asked Questions When Choosing a Slotting Package
As a supply chain systems integrator, CIBER is often asked about the benefits of
warehouse slotting and slotting packages available (both integrated and stand
alone) in the current marketplace. This white paper will address several of
the most common questions posed regarding Warehouse Management System
(WMS) slotting and slotting packages, and will provide answers based on CIBER’s
16+ years of implementing, integrating and supporting WMS and warehouse
slotting packages.
Take the white paper (669KB)
Best-of-breed Warehouse Management Systems vs. ERP Applications: Is the Gap Narrowing?
This paper describes the strengths and weaknesses of best-of-breed and ERP
providers and potential future trends in the WMS space. This paper provides the
specific functionality, technology, and risk criteria you should consider to help you
select the best WMS solution for your organization.
Take the white paper (669KB)
Radio Frequency Identification (RFID) in Supply Chain: Roadmap for the Future
RFID technology is one of the hottest topics for retailers, manufacturers, and other industries where added visibility and control over items in the supply chain can provide competitive advantage. In our white paper, we introduce the concept, explain how it works, and offer some ideas for how to put it to work in your organization.
Take the white paper (161KB)
Maximizing ROI and Getting More from Your JDA MMS
Join CIBER and our client (a major retailer), for our 60-minute webinar focusing on specific merchandise management challenges and best practices for meeting those challenges in order to achieve the greatest return from your investment in MMS.
Business Success with SAP Retail and AFS
Hear how Wolverine World Wide recently completed their SAP Retail Merchandise Management implementation in six months using CIBER Rapid Retail® based on SAP's Retail Best Practice.
Postie Plus credits SAP for beating market in Q4 08
ComputerWorld : 4 February 2009
New Zealand clothing retailer Postie Plus cites its implementation of SAP as one of the factors driving its better-than-average performance in consulting firm Deloitte’s latest South Island index. The SAP package was installed by CIBER.
31 Aug 2009
CIBER Launches 'Ready-to-Run' Hosting Solution for Mid-Market SAP Customers
Read the press release |
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04 Aug 2009
CIBER Wins QuickWear Contract For SAP® Apparel and Footwear and SAP CRM with Boston Apparel Group
Read the press release |
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05 May 2008
CIBER Launches New Solution For Mid-Market Retailers
Read the press release |
Take the PDF (25KB)
17 Jan 2008
CIBER Wins $2.5 Million Implementation Contract For Leading Apparel Company
Read the press release |
Take the PDF (25KB)
16 Jan 2006
CIBER Sparkles As Winner Of National Jeweler’s SAP® Solution Implementation Contract
Read the press release |
Take the PDF (25KB)
- client spotlight
- case studies
- client quotes
Boston Apparel Group selects CIBER for SAP Apparel & Footwear and Customer Relationship Management application implementation.
Read the press release |
Take the PDF (21KB )
Wolverine World Wide was already operating SAP’s AFS solution. The organization needed to utilize their base software package and find more effective processes to keep up with the growth of their retail business. They also needed to maintain a very strict budget...
Take the case study (300KB )
Kiss Products, Inc. selected CIBER because of our extensive experience with SAP products as well as our knowledge of supply chain business processes, expertise with RFID technology, and top-tier relationships with major radio frequency (RF) hardware vendors. Also important was CIBER’s ability to offer "one-stop shopping" for the complete implementation of SAP, mobile computing, and wireless solutions.
Take the case study (309KB )
CIBER has won a $2.5 million contract to implement SAP® applications for Buffalo, New York-based New Era Cap, a global manufacturer of baseball hats, and the largest baseball hat manufacturer in the U.S.
Read the press release |
Take the PDF (25KB )
B&Q International
CIBER Novasoft Commissioned to Implement SAP's Retail Management Solution, MySAP.com, for B&Q International
Take the PDF (187KB)
BIG O Tires
CIBER Develops Interactive Web Presence for Big O Tires
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Kiss Products, Inc.
CIBER Helps Support Kiss Products Rapid Expansion
Take the PDF ( 309KB)
Major Grocery Retailer
Major Grocery Retailer Achieves Cost Savings Through Business Applications Improvements
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Wolverine World Wide
CIBER’s Implementation of SAP Rapid Retail Allows Quicker Realization of Benefits for Wolverine World Wide.
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“We are excited to be working with CIBER as they are a leader in implementations of SAP Apparel and Footwear with a significant reference base. CIBER’s impressive capabilities will enable us to better serve our customers and allow our processes to run more smoothly and effectively.”
David Blakelock — Vice President of Information Technology, Boston Apparel Group
“CIBER’s familiarity with our industry was impressive, notably their depth of knowledge and their experience. We recognized that their experience in SAP applications and pre-configured QuickWear solution would help significantly reduce our implementation time and costs.”
Jack Mehltretter — Vice President of Information Technology, New Era Cap
For more information about our Consumer Products & Retail services & solutions, please contact:
rcaputo@ciber.com
Robin Caputo
VP, Marketing
Success isn't just about increasing the number of customers, it's about increasing the amount those customers spend while reducing value-chain costs. At CIBER, we help our clients serve customers through innovative, cross-channel offerings that create meaningful experiences with everything from website architecture to pricing, convenience, availability, fulfillment, and customer service.
Our global experience in the Consumer Products & Retail industry has benefited such powerhouse companies as New Era Cap, B&Q and Postie Plus Group.
Success in CRM is crucial for the retail industry: The right CRM applications will provide the single view of customers that drives e-commerce. We also have a deep understanding of front-end operations like e-business that can only be successfully implemented when a solid core infrastructure is in place. At the same time, many retail companies have lagged behind in implementing such back-end processes as human resource and payroll systems. CIBER has the experience to create and deliver the entire spectrum of solutions service industries need to stay competitive.
CIBER provides the following services to our consumer product & retail industry clients:
- Back-office integration
- Business Intelligence
- Business Analysis
- Change Management
- Content management
- Customer Relationship (CRM)
- Electronic Business & Internet
- Full System Hosting
- Operational Support
- Outsourcing Services
- Program Management
- Security architecture
- Supply Chain Management (SCM)
- Wireless Services
global SAP retail expertise
We have maintained our reputation as the world's leading SAP Retail implementation partner ever since being the first to implement SAP Retail when it was first launched in 1996. CIBER’s success around the globe has been built on the retail industry’s main priority today: integration of systems, data and processes that provide a seamless retail management and customer experience across multiple channels. Our services include:
· Rapid Retail®
· Rapid Retail® Ready-to-Run
· QuickWear (SAP Apparel & Footwear Solution)
novaRetail from CIBER is a fully integrated, pre-configured SAP solution designed specifically for retail organizations that includes SAP software and implementation services as a single packaged solution.
See what we are doing in retail around the globe:
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Consumer Products & Retail Clients
Here are just a few of our Consumer Products & Retail clients in the USA:
B&Q International
Big-O Tires
Boston Apparel Group
Clairol
Coors Brewing Company
Eastman Kodak
Kiss Products, Inc.
McDonalds Corporation
New Era Cap
Wolverrine World Wide
Here are a few of our Retail clients around the globe:
Postie Plus Group – NZ
Foodstuffs – NZ
Angus and Robertson – AU
B & Q - UK and Asia
French Connection – UK
The Big Food Group – UK
Kaufland – Czech Republic
Deichmann – Central Europe/USA
Unwins – UK
Lidl & Schwarz – Germany
Real – Germany
Metro AG – Germany
Halfords – UK
Briscoe Group – NZ
Intrade – Finland
7-Eleven – AU
Spar AG – Germany
Goldsmiths – UK
Schäfer Shop – Germany
Kinhom – China
Uniqlo – UK
Lenta – Russia
Extra - Germany
EmbryForm – China
Home Depot – US
Dunelm Mill – UK


