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Application Development & Management for Higher Education

Emergency Management for Higher Education

Enterprise Integration for Higher Education

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Application Development & Management for Hi... (171KB)

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Higher Education Disaster Readiness: Customizing Effective, Affordable Solutions
The increasing range and impact of threats to school systems today are driving the requirement for higher education institutions to provide more comprehensive and robust emergency readiness and response than has been expected of them in the past. There is much to be done to create emergency management programs that are effective.

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Using PeopleSoft CRM to Improve Student Retention
In this webinar, you’ll find out how to improve student retention at your institution by leveraging the PeopleSoft Customer Relationship Management (CRM) and PeopleSoft Campus Solutions System.

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01 Jul 2009
CIBER Wins Contract With Ohio University For New Student Information System
Read the press release | Take the PDF (25KB)

25 Jun 2009
CIBER Completes Oracle Upgrade For MiraCosta College
Read the press release | Take the PDF (25KB)

client spotlight
case studies
client quotes

MiraCosta College partnered with CIBER in 1999 on the original implementation of the PeopleSoft integrated Human Resource/Student Administration system. The most recent engagement included the upgrades of PeopleSoft Campus Solutions, Human Capital Management system, as well as Financials and Supply Chain system.

Read the press release | Take the PDF (21KB )

Brigham Young University - Hawaii
IMUA - Moving Forward in Hawaiian Style
Take the PDF (173KB)

LDS Business College
CIBER Perfoms Security Assessments to Assist with External Audit
Take the PDF (366KB)

“UHS has all the complexities of a major university system and a large research institution. As we have endeavored to improve our processes and become more efficient through the deployment of PeopleSoft, CIBER has been there to help us. Our partnership with CIBER has provided UHS with the means to better service our students, faculty, staff, and administration.”

Craig Ness — Executive Director for Academic Budgets and Administration, University of Houston System

“Ohio University is partnering with CIBER to significantly change how technology aids in the delivery of services to students and faculty. CIBER’s expertise with complex Higher Education projects made them well equipped to assist us with this extensive transformation.”

Brice Bible — Chief Information Officer , Ohio University

“With the upgrade to our Oracle PeopleSoft applications we are now running an up-to-date system that provides increased functionality. Our technical systems are even more efficient than before and we are very excited to be running all of our Oracle applications in the 9.0 versions. We are extremely satisfied with CIBER’s implementation and plan to work with CIBER on future upgrades.”

Mario Valente — Dean of Academic Information Services, MiraCosta College

“One of the long-term benefits of partnering with CIBER is the security of knowing the consultants focus on more than the implementation of the moment. They also look toward post-implementation with an eye to ensuring that local functional and technical staff is fully prepared to manage the project on their own. We’ve had excellent help and excellent results.”

Richard Huckaba — Associate Provost and Project Manager, UT Dallas

“CIBER, as a partner, understood UW's needs. We are encouraged by the results of this go-live and look forward to the full implementation of PeopleSoft's Campus Solutions.”

Ed Meachen — Associate Vice President, Learning & Information Technology, University of Wisconsin

“CIBER is a leader in implementing student administration systems. CIBER has led the successful implementation of our PeopleSoft Enterprise Contributor Relations System, which has served us well, and the full-fledged PeopleSoft Enterprise Campus Solutions system. CIBER is skilled at implementing robust solutions and scaling them to fit the unique needs of our smaller, specialized Bible college. They have truly been a collaborative partner on our implementation of PeopleSoft systems.”

Frank Leber — Vice President of Information Systems, Moody Bible Institute

“CIBER was instrumental in ensuring an efficient go live. We were able to reduce our go-live activities, including patching, from 6 days down to 48 continuous hours. Our multiple ‘test moves to production’ allowed us to evaluate each step and to streamline our processes.”

Lee Krichmar — Director of Information Technology, Cerritos College

“We chose CIBER over five other vendors because of CIBER’s reputation, experience in the higher education community, and hands-on approach. We were really looking for that kind of partnership for this significant project. This project also strengthens the relationship between APU community members and facilitates the management and sharing of information to serve our students with excellence.”

Don Davis — Chief Information Officer, Azusa Pacific University

“CIBER's proven implementation methodologies and outstanding reputation have created at BYU Hawaii a solid and reliable partnership. CIBER consultants have blended with our institutional culture and have created an implementation environment of trust and success. We are very happy with our CIBER relationship; they have really delivered.”

Jim Nilson — Chief Information Officer , BYU-Hawaii

“I had worked with CIBER on IT projects before when I was with the Academy of Art University in San Francisco. At AAU, CIBER helped us successfully implement Oracle’s PeopleSoft Enterprise Human Capital Management, PeopleSoft Financial Management, and PeopleSoft Enterprise Student Administration solutions, which are part of the PeopleSoft Enterprise Campus Solutions family. We were quite pleased with the results. CIBER is unique in that they are not tied to a specific vendor, and they have extensive higher education experience, so I knew they could deliver for us on our Oracle project here at UTPA.”

Bob Lim — Chief Information Officer, University of Texas – Pan American

“The combination of CIBER Canada’s strong technical credentials with PeopleSoft and their significant higher education expertise is rare, and something we value highly. The CIBER Canada team understood not just the technical aspects of the project, but the broader picture, helping us to streamline operations and reduce costs, eliminating the tedious manual tasks our staff dreaded. The team smoothly completed the project on time, helping us meet our goals.”

Shelagh Hohm — Director of Administrative Information Systems, University of Alberta

“CIBER was a proven and reliable partner on our implementation of PeopleSoft HR and Finance. There are many firms claiming to have Higher Education expertise, but experience has shown us that CIBER is a partner we can trust to deliver successful results. CIBER demonstrated their expertise, talent, and professionalism to us in previous projects, and we are confident they will do so again on the implementation of Campus Solutions.”

Steven Pace — Project Director, Northern Illinois University

higher education client list

Academy of Art, San Francisco
Alabama State University
Amherst College
Arizona State University
Auburn University at Montgomery
Azusa Pacific (PDF, 25KB)
Bellevue University

Boise State University
Boston College
Bowie State University
Bowling Green State University
Brigham Young University (PDF, 173KB)
Bryn Mawr College
Butler University
BYU - Hawaii (PDF, 25KB)
California State University, Chancellor's Office
California State University, Fresno
California State University, East Bay (formerly Hayward)
California State University, Los Angeles
California State University, Northridge
California State University, San Bernardino
Capella University
Central Washington University
Cerritos Community College (PDF, 25KB)
City Colleges of Chicago
City University - Seattle
Clarkson University
Clemson University
College of Lake County
Collin County Community College District
Colorado State University
Cornell University
Ecole des Hautes Etudes Commercials
Florida State University
Frederick Community College
Gallaudet University
Germanna Community College
Gettysburg College
Glendale Community College (Californita)
Harvard University
Hobart and William Smith Colleges
Houston Community College System
Illinois Central College
Indiana University of Pennsylvania
Jones County Junior College
Kent State University
Kentucky Community & Technical College System
Long Beach City College
Los Angeles County Office of Educ
Los Rios Community College
Louisiana Community and Technical College System
Maricopa Community College District
Marquette University
MiraCosta Community College (PDF, 25KB)
Moody Bible Institute (PDF, 356KB)
Moraine Park Technical College
New Jersey City University
Northeastern University
Northern Alberta Institute of Technology
Northern Arizona University
Northern Illinois University
Northern Kentucky University
Northwestern University
Ohio University (PDF, 25KB)
Ohio State University
Peralta Community College District
Princeton University
Queens University (Belfast)
Rose State College
Rutgers
Salisbury University
Santa Monica Community College
Simon Fraser University
Soka University
St. Louis University
State Universtiy of New York at Stony Brook
Texas Tech University
The School of the Art Institute of Chicago
Thomas Nelson Community College
Towson University
Trinity College (Conneticut)
Universidad Panamericana
University at Albany, SUNY
University at Buffalo, SUNY
University of Akron
University of Alberta (PDF, 182KB)
University of Arkansas
University of Baltimore
University of California, President's Office
University of California, San Francisco
University of Central Florida
University of Colorado (PDF, 25KB)
University of Colorado Foundation
University of Delaware
University of Florida
University of Georgia
University of Houston System (PDF, 344KB)
University of Illinois
University of Iowa
University of Kentucky
University of Laval
University of Manchester
University of Maryland Baltimore
University of Maryland University College
University of Minnesota
University of Missouri - St Louis
University of Nebraska
University of Nevada
University of New Orleans
University of Northern Iowa
University of North Texas
University of North Texas - Dallas
University of North Texas HSC
University of Phoenix
University of Rhode Island
University of Sakatchewan
University of South Florida
University of Southern California USC
University of Southern Mississippi
University of St. Thomas
University of Texas - Pan American
University of Texas at Arlington
University of Texas at Dallas
University of Texas at Tyler
University of Washington
University of Waterloo
University of Western Ontario
University of Wisconsin - Eau Claire
University of Wisconsin - La Crosse
University of Wisconsin - Milwaukee
University of Wisconsin - Stout
University of Wisconsin System
Vanderbilt University
Vanguard University
Virginia Community College System
Wake Forest University School of Medicine
West Chester University
Western Michigan University
Wisconsin Technical & Community Colleges Southern Consortium
Wright State University
York University

Higher Education blog

Technology Funding Through the Department of Education
posted: 27 January 2010 by Ron Gaskins

CRM 9.1 Events Management Includes Needed Business Processes
posted: 03 December 2009 by Ron Gaskins

See more articles in the Higher Education blog

For more information about our Higher Education services & solutions, please contact:

303.267.3876
rcaputo@ciber.com

Robin Caputo
VP, Marketing

CIBER is a recognized leader in providing consultation, services and solutions to the Higher Education community.

Whether you are looking for project strategy and planning consultation, project budgeting, vendor selection, custom development, project implementation and integration, or hosted services, CIBER provides "vision to completion" enterprise services and solutions.

For more than a decade, CIBER has been a leader in providing business application solutions to higher education clients worldwide.

Our higher education expertise is tailored specifically to your institution whether you represent a community college, traditional college or university, Research 1 institution, public, private or for-profit institution. More than 175 educational institutions worldwide have worked with CIBER to prepare for, upgrade, implement and integrate their enterprise systems.

CIBER also possesses strong skills in infrastructure and application development. We assist clients with maintenance, conversions and upgrades to their technology infrastructure across all major platforms.

We have helped our application partners develop an array of custom solutions tailored to the needs of higher education institutions, including recruitment, admissions, student records, academic advising, transcripts, graduation, financial aid, student billing, and alumni management.

Higher Education Services

Strategic Guidance
Building a sound strategy is the cornerstone for a successful systems project. CIBER provides best practices and industry recommendations that allow your institution to create a business plan to support your project planning efforts. Our strategic planning includes: assessment of project costs and resources, business processes and methods, operations, data flow and usability, technology and performance parameters.
Project Definition, Planning and Budgeting
Project definition and planning are crucial foundational activities when the project vision, scope, objectives and governance are defined. CIBER’s project definition and planning examines the level at which your institution is prepared for a new enterprise system initiative or implementation. This phase provides the assurance that project participants, including executives, administration, faculty and students understand the project goals and agree on how the project objectives will be achieved. Project Definition and Planning addresses factors such as:

· Project Governance and personnel skill set
· Infrastructure
· Project milestones and timelines
· Project risk assessment

Your institution is faced with the challenges of replacing legacy systems, staying competitive to attract high-quality students and faculty, streamlining business processes and improving the quality of information to facilitate better decisions – often within a declining budget. With our experience and network of higher education customers, we can help you to accurately estimate, validate and justify the real costs for meeting these challenges.
Organizational Change Management
Change management encompasses activities that help institutions successfully manage the user acceptance of new processes and systems. Ultimately, the ability to realize your vision for a new enterprise system lies in the users who must change the way they work. CIBER will work with you to develop a change management strategy, and form a dedicated team of “Change Agents” to successfully implement and achieve acceptances of the changes in organizational policy, business processes and technology.
Business Process Assessment
Business process assessment, a necessary course of action when a new system or application is implemented, helps ensure a smooth transition to the new environment. This assessment analyzes and redesigns business processes and workflows prior to implementing a new system.

CIBER’s Business Process Assessment includes:

· Documenting and mapping current and needed business processes
· Prioritizing business processes based upon value impact analysis
· Facilitating workshops to design new business process models
· Preparing implementation plans for business process improvement, testing and deployment
Enterprise Security Assessment
CIBER offers a full suite of assessments to evaluate the security practices, vulnerabilities, risks, regulatory compliance and overall security strategy of higher education institutions. Our assessments provide a comprehensive, objective review of the presence and effectiveness of technical and programmatic security controls. CIBER can provide several types of assessments to meet your security needs:

· Risk and Vulnerability Assessment
· Regulatory Compliance Analysis
· Institution Security Strategy
· Identity Theft Assessment
· Business Continuity Management

With these assessments, CIBER will provide a full range of monitoring and management services for reliable, consistent protection. This includes real-time 24x7 event monitoring, security device and vulnerability management, event correlation, compliance reporting, and incident investigation, response and recovery.
Implementation and Integration Services
CIBER provides a unique combination of technical software knowledge, functional expertise and project management experience that helps customers streamline decision-making and reduce implementation time. Our implementation services adhere to a proven methodology that helps control costs, effectively manage project schedules and minimize risks.

Based on our experience with a wide range of hardware, software and enterprise solutions, CIBER has developed a well-deserved reputation for providing best-in-class Integration Services and Solutions. CIBER has developed powerful toolsets that integrate different applications and systems together, link front and back-office systems and connect legacy components with the latest technology.
Upgrade and Migration Services
Upgrade and migration services are important and essential steps in expanding the depth and breadth of your system. CIBER works with your team to ensure that your upgrade and migration are well planned and seamless, thus maintaining the integrity of your existing data.
Application Development and Management
Change management encompasses activities that help institutions successfully manage the user acceptance of new processes and systems. Ultimately, the ability to realize your vision for a new enterprise system lies in the users who must change the way they work. CIBER will work with you to develop a change management strategy, and form a dedicated team of “Change Agents” to successfully implement and achieve acceptances of the changes in organizational policy, business processes and technology.
IT Operations
CIBER’s outsourcing solutions help reduce risk, lower cost of ownership, streamline IT management and minimize downtime throughout an organization. Our experts can help improve user community and IT infrastructure support without upfront investments or management hassle. This frees your internal resources to focus on the new initiatives that add the greatest value to your institution. We will keep you up and running while you concentrate on extending the capabilities of the investments you’ve made in administrative systems.
Business Intelligence
CIBER offers a unique approach to Business Intelligence (BI) specially tailored to the needs of higher education that gives you the analytical tools to make the right strategic decisions for your institution. To cite just a few examples, you’ll be able to:

· Minimize the repeated efforts often involved in preparing IPEDS reports with increased automation.
· Track students in ways you’ve only imagined in the past – the original prospect referral source, how many submitted admission applications, how many enrolled (Census Data and Cohort Tracking), how many graduated (retention), and how many are contributing alumni. Or drill even deeper to understand the demographics of the students you’re harvesting (recruiting) and where they come from.
· Analyze every facet of your fundraising activities, such as, institution campaigns, fundraising, gift giving, or memberships to understand exactly what’s succeeding and what isn’t.
· Give your department heads a full view of their budgets so they’ll know instantly whether they’re on budget and the impact of spending options on compliance with the many financial requirements they must meet. Also provide the ability to do year to year comparison across all modules, such as, admissions, student records, academic advisement, financial aid, student financials, etc.

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(PDF, 608KB)