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Application Development & Management (393KB)

ARRA Health Information Technology Services (334KP)

Business Intelligence (212KB)

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Ensuring & Maintaining Data Quality: Data Quality for Data in Motion & Data at Rest
Businesses that apply mature Information Technology processes understand “Data Quality as the foundation of Business Intelligence”, and therefore are aware of data quality problems. At the same time, there is a common misconception that data quality is expensive and is not required through early maturity stages. However, this has the opposite effect of accumulating bad data in the operational data stores and data warehouses, which then requires a huge effort to fix. This whitepaper, useful for data stewards, enterprise architects, project managers, and IT executives, examines how the data quality problems arise even in the most controlled environments and the measures to be taken to ensure and maintain data quality in operational and data warehousing systems.

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Master Data Management: Managing Data as an Asset
With an increase in the pace of business, organizations have already built up Business Intelligence systems to aid efficient decision-making. Globalization and mergers and acquisitions have served as catalysts for organizations to realize the criticality of data and data integration. With this background, many organizations have begun to treat data as one of their key assets. This white paper explains how core business entities known as master data can be considered organizational assets and how to manage these entities holistically.

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Agile Development Brings Benefits in Tough Financial Times
Agile software development has become a mainstream practice that can reduce cost and accelerate revenue compared to traditional phased development methods. When the economy is in turmoil and budgets are shrinking, Agile can help an organization get more for every dollar of development spending. Experienced Agile teams are more productive than traditional development teams, resulting in more efficient use of people, the most expensive element of software development. An Agile Enterprise can gain significant competitive advantage by getting products to market sooner. All of these advantages can be explained in terms of Agile principles and practices. Experienced Agile Coaches can help ensure success when implementing Agile.

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Managing Third Party Risk
Some sources of risk that may not be top-of-mind include your service providers, web hosting services, contractors, outsourcers, supply-chain nodes, consulting services, and travel services—any number of outside entities having custody of or access to your sensitive information. If your extended enterprise includes these third parties, you need a way to manage this risk.

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Reducing the Excess: Using Vendor-Managed Inventory to Improve Productivity Without Sacrificing Customer Service
In this white paper, we discuss several aspects of vendor-managed inventory, including the business drivers behind its increasing popularity, risks associated with VMI, and implementation considerations. In addition, we provide a case study of a VMI system recently implemented at a major auto parts distribution company for use with its customers (auto dealers). After reading this white paper, you will have a greater understanding of the “what,” “why,” and “how” behind VMI, and will be able to determine if VMI is right for your organization.

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Actionable Data Governance: Talk is Cheap, But Can You Really Implement a Sustainable Data Governance Program?
There is so much written right now about data governance. Who needs data governance? In truth, some organizations (usually very small) do not need a robust data governance program. However, the rest of us do need to consider things like who is using the data, where is the data being used, and the accuracy of the data. Along with all those ‘data’ issues come business rules, data policies, and usage guidelines. Not the easiest endeavor – data governance!

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Best-of-breed Warehouse Management Systems vs. ERP Applications: Is the Gap Narrowing?
This paper describes the strengths and weaknesses of best-of-breed and ERP providers and potential future trends in the WMS space. This paper provides the specific functionality, technology, and risk criteria you should consider to help you select the best WMS solution for your organization.

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The Devil Is In The Details: A Change Management White Paper
This white paper provides an overview of a practical and executable change management program with successful techniques that removes the 'devil' from change management and change resistance.

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MobiHealthNews Webinar
Join CIBER and MobiHealthNews.com, a leading online resource focused on mobile healthcare, for an informative midyear update and webinar featuring a strategy session on engaging with consumers in the digital era of healthcare.

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16 Jun 2011
CIBER Launches Its Healthplan360 Sales Solution as a New Connected Health Partner for Microsoft
Read the press release | Take the PDF (25KB)

14 Jun 2011
CONNECTYOURCARE and CIBER Collaborate to Deliver Innovative Solutions to Help Consumers Manage Their Health Spend
Read the press release | Take the PDF (25KB)

client spotlight
case studies
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By upgrading to one powerful System i5 550, Carolina Biological Supply has increased its processing capacity while decreasing its overall maintenance costs.

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Carolina Biological Supply
Carolina Biological Increases Processing Capacity While Decreasing Maintenance Costs
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Clarian Health Partners
CIBER Selected for Lawson Upgrade
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“We needed a current, robust and flexible system to meet the needs of our complex business practices. We found that in PeopleSoft. We relied on CIBER to provide the implementation and guidance to help us accomplish our goals of increased overall productivity and improved customer satisfaction. We see great potential in the new PeopleSoft system and are pleased with CIBER’s ability to leverage its knowledge from other healthcare clients to ensure our implementation went as smoothly as possible.”

Leonard J. Dryer, Jr. — Senior Vice President and Chief Financial Officer, The Children’s Hospital

“TeleTracking Technologies is thrilled with the success of the Capacity Management Suite powered by TeleTracking XT™. Engaging with CIBER on this project resulted in the successful completion of a much anticipated version and upgrade of our suite of applications. CIBER’s breadth of knowledge and experience was an indispensible complement to our capabilities.”

Don DeCorte — Senior Vice President and Chief Technology Officer, TeleTracking Technologies

“CIBER’s proposal was so comprehensive, yet at the same time it offered value-priced services and infrastructure that fit our budget. It was a tall order that they filled easily. Most importantly, their design saved us a great deal of money that would otherwise have been allocated to annual ERP system licensing fees.”

Bill Foley — Director of Materials Management, Northeast Georgia Health Systems

“CIBER was excellent to work with. They listened to our challenges, found creative solutions, and worked hard to accommodate our time constraints. The information they provided us on the licensing saved us a great deal of money. Working with CIBER helped us improve our costs while also improving patient care – this is a win/win situation for NGHS and our patients.”

Blanche Ettinger — Project Manager, IT, Northeast Georgia Health Systems

“Prior to moving to our new Data Center and new hardware, our payroll process was taking 5 1/2 hours. Following the move our processing time was reduced to 3 hours. Needless to say, we are extremely pleased with our system performance.”

Nancy Martin — Sr. Payroll Analyst, Inova Health System

“CIBER's capability, scalability, and size were the factors that told us CIBER is the ideal partner for this project. CIBER is a leading .NET development shop and offers a mature practice with a proven track record. They quickly put together the facility, infrastructure, methodologies, and risk mitigation strategies we needed. As we expand into new markets, CIBER can provide strong local capabilities backed by their global organization to support our growth.”

Anthony Sanzo — CEO, TeleTracking Technologies

“When you think of hospitals, you don’t necessarily think of information technology. However, IT services such as help desk, network operations, administrative support, software, and Web development are critical to our ability to provide the best possible services to our customers. CIBER has proven its skill in delivering these services effectively and efficiently, and we’re happy to have them on board.”

Donald Brooks — Deputy Chief of Information Management, U.S. Army’s Womack Army Medical Center

“The migration of our business system provides greater functionality so we can increase efficiency, reduce costs, and give patients greater care. Although the software is important, the migration would not have been successful without CIBER’s change management expertise, vision, project oversight, and partnership. Over the length of the project, CIBER and our staff truly worked as partners and established the foundation for process improvements that will deliver value for the next several years.”

Isadore Rivas — Vice President of Finance, Clarian Health Partners

Performance Dashboards For Healthcare

Healthcare management is becoming more complex as providers are faced with tighter margins, clinical risks to reimbursement and fundamental changes to payment structures. Sustaining the necessary performance from Information Technology is a competition between fixed resources and open-ended demands.

Healthcare organizations must manage larger pools of data in smaller time windows. The challenge has become to organize information to support rapid analysis and decision making. CIBER’s interactive Performance Dashboards for Healthcare are designed to address this challenge by utilizing best practices in data visualization. Performance Dashboards allow executives to focus on what is important. Customized Performance Dashboards give healthcare professionals the ability to absorb key information about hospital clinical and financial performance at a glance.

Performance Dashboards Leverage Your Investment in Clinical and Financial Systems

Healthcare executives and decision makers with the ability to track critical Key Performance Indicators can spot trends and opportunities to help their organizations to survive and thrive. With immediate visibility to the important performance measures, they can balance the requirements of clinical excellence and financial responsibility to weather today’s economic conditions.

Based on Healthcare Benchmarking and Industry best practices, CIBER’s Performance Dashboards support clear presentation of Key Performance Indicators (KPI’s) and can include categories such as clinical, billing, financial, utilization, supply chain, claims, and patient satisfaction measures. This is accomplished by integrating information from target systems through a data warehouse to a customized reporting system, the Performance Dashboard.

CIBER’s Performance Dashboards services include:

Assessment of the organization’s source systems, data and readiness for enterprise-wide adoption of Performance Dashboards
Planning the project with hospital staff
Building and documenting the Data Mart
Proof of Concept and Production Dashboards and Scorecards

From Your Systems – For Your Decisions

Demonstration dashboards are meant to suggest elements you might include in a solution. Final design would be driven by the functionality of existing systems, the priorities for creating new elements from connecting these systems and available time and budget. CIBER will leverage its strong technology partnerships to provide the solution that fits your organization.

High-End dashboards with advanced functionality offer maximum insight by connecting disparate systems to provide new measures. They include an extensive security model and sophisticated Web User Interface layer.
Mid-level dashboards connect the fewest number of systems needed to provide the most critical insights. Customization is less time consuming and success is understood as the shortest path to the target information.
Open-Source dashboards are Mid-level dashboards with the additional economy of using open-source technologies to constrain project cost.

Business Intelligence: Powerful Tools for Healthcare Management

CIBER’s Performance Dashboards for Healthcare demonstrate the utility of harnessing Business Intelligence to transform data into insight. Healthcare organizations can develop forward-looking business-driven IT plans with CIBER as a trusted advisor. CIBER’s Business Intelligence expertise makes CIBER the right partner for your business intelligence initiative, whether you’re just getting started or have a mature process in place that you decide to refine.

did you know...

CIBER has significant experience with Hospital Information management:

More than 150 healthcare providers
More than 100 government entities and non-profit health organizations

CIBER has in-depth Business Intelligence/Data Warehouse expertise:

Included in Gartner’s Business Intelligence and Performance Management Magic Quadrant
Staffed with Certified Business Intelligence Professionals
Providing full end-to-end Business Intelligence and Data Warehousing solutions
Partnering with top Business Intelligence software vendors in the commercial and Open Source space
Providing thought leadership in prominent industry organizations such as The Data Warehousing Institute and Data Management Association International.

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