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Application Development & Management

ARRA Health Information Technology Services

Business Intelligence

Data Center Operations

Performance Dashboards For Healthcare

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Application Development & Management (168KB)

ARRA Health Information Technology Services (334KP)

Business Intelligence (212KB)

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Ensuring & Maintaining Data Quality: Data Quality for Data in Motion & Data at Rest
Businesses that apply mature Information Technology processes understand “Data Quality as the foundation of Business Intelligence”, and therefore are aware of data quality problems. At the same time, there is a common misconception that data quality is expensive and is not required through early maturity stages. However, this has the opposite effect of accumulating bad data in the operational data stores and data warehouses, which then requires a huge effort to fix. This whitepaper, useful for data stewards, enterprise architects, project managers, and IT executives, examines how the data quality problems arise even in the most controlled environments and the measures to be taken to ensure and maintain data quality in operational and data warehousing systems.

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Master Data Management: Managing Data as an Asset
With an increase in the pace of business, organizations have already built up Business Intelligence systems to aid efficient decision-making. Globalization and mergers and acquisitions have served as catalysts for organizations to realize the criticality of data and data integration. With this background, many organizations have begun to treat data as one of their key assets. This white paper explains how core business entities known as master data can be considered organizational assets and how to manage these entities holistically.

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Agile Development Brings Benefits in Tough Financial Times
Agile software development has become a mainstream practice that can reduce cost and accelerate revenue compared to traditional phased development methods. When the economy is in turmoil and budgets are shrinking, Agile can help an organization get more for every dollar of development spending. Experienced Agile teams are more productive than traditional development teams, resulting in more efficient use of people, the most expensive element of software development. An Agile Enterprise can gain significant competitive advantage by getting products to market sooner. All of these advantages can be explained in terms of Agile principles and practices. Experienced Agile Coaches can help ensure success when implementing Agile.

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Managing Third Party Risk
Some sources of risk that may not be top-of-mind include your service providers, web hosting services, contractors, outsourcers, supply-chain nodes, consulting services, and travel services—any number of outside entities having custody of or access to your sensitive information. If your extended enterprise includes these third parties, you need a way to manage this risk.

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Reducing the Excess: Using Vendor-Managed Inventory to Improve Productivity Without Sacrificing Customer Service
In this white paper, we discuss several aspects of vendor-managed inventory, including the business drivers behind its increasing popularity, risks associated with VMI, and implementation considerations. In addition, we provide a case study of a VMI system recently implemented at a major auto parts distribution company for use with its customers (auto dealers). After reading this white paper, you will have a greater understanding of the “what,” “why,” and “how” behind VMI, and will be able to determine if VMI is right for your organization.

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Actionable Data Governance: Talk is Cheap, But Can You Really Implement a Sustainable Data Governance Program?
There is so much written right now about data governance. Who needs data governance? In truth, some organizations (usually very small) do not need a robust data governance program. However, the rest of us do need to consider things like who is using the data, where is the data being used, and the accuracy of the data. Along with all those ‘data’ issues come business rules, data policies, and usage guidelines. Not the easiest endeavor – data governance!

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Best-of-breed Warehouse Management Systems vs. ERP Applications: Is the Gap Narrowing?
This paper describes the strengths and weaknesses of best-of-breed and ERP providers and potential future trends in the WMS space. This paper provides the specific functionality, technology, and risk criteria you should consider to help you select the best WMS solution for your organization.

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The Devil Is In The Details: A Change Management White Paper
This white paper provides an overview of a practical and executable change management program with successful techniques that removes the 'devil' from change management and change resistance.

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Building Strategic Business Value Through Application Portfolio Management (APM)
CIBER’s 60-minute Webinar will focus on how your PMO can add value through Application Portfolio Management (APM) – a practice that uses the same process used in Project Portfolio Management (PPM) to justify and measure the financial benefits of each application in comparison to the costs of the application's maintenance and operations.

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07 Aug 2009
CIBER Completes Commercial Software Redesign; Awarded New Contract From Teletracking Technologies
Read the press release | Take the PDF (25KB)

28 Jul 2008
CIBER Mobile Supply Chain Solution Reduces Inventory Investments, Improves Patient Access for Northeast Georgia Health Systems
Read the press release | Take the PDF (25KB)

client spotlight
case studies
client quotes

By upgrading to one powerful System i5 550, Carolina Biological Supply has increased its processing capacity while decreasing its overall maintenance costs.

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Carolina Biological Supply
Carolina Biological Increases Processing Capacity While Decreasing Maintenance Costs
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Clarian Health Partners
CIBER Selected for Lawson Upgrade
Take the PDF (156KB)

“We needed a current, robust and flexible system to meet the needs of our complex business practices. We found that in PeopleSoft. We relied on CIBER to provide the implementation and guidance to help us accomplish our goals of increased overall productivity and improved customer satisfaction. We see great potential in the new PeopleSoft system and are pleased with CIBER’s ability to leverage its knowledge from other healthcare clients to ensure our implementation went as smoothly as possible.”

Leonard J. Dryer, Jr. — Senior Vice President and Chief Financial Officer, The Children’s Hospital

“TeleTracking Technologies is thrilled with the success of the Capacity Management Suite powered by TeleTracking XT™. Engaging with CIBER on this project resulted in the successful completion of a much anticipated version and upgrade of our suite of applications. CIBER’s breadth of knowledge and experience was an indispensible complement to our capabilities.”

Don DeCorte — Senior Vice President and Chief Technology Officer, TeleTracking Technologies

“CIBER’s proposal was so comprehensive, yet at the same time it offered value-priced services and infrastructure that fit our budget. It was a tall order that they filled easily. Most importantly, their design saved us a great deal of money that would otherwise have been allocated to annual ERP system licensing fees.”

Bill Foley — Director of Materials Management, Northeast Georgia Health Systems

“CIBER was excellent to work with. They listened to our challenges, found creative solutions, and worked hard to accommodate our time constraints. The information they provided us on the licensing saved us a great deal of money. Working with CIBER helped us improve our costs while also improving patient care – this is a win/win situation for NGHS and our patients.”

Blanche Ettinger — Project Manager, IT, Northeast Georgia Health Systems

“Prior to moving to our new Data Center and new hardware, our payroll process was taking 5 1/2 hours. Following the move our processing time was reduced to 3 hours. Needless to say, we are extremely pleased with our system performance.”

Nancy Martin — Sr. Payroll Analyst, Inova Health System

“CIBER's capability, scalability, and size were the factors that told us CIBER is the ideal partner for this project. CIBER is a leading .NET development shop and offers a mature practice with a proven track record. They quickly put together the facility, infrastructure, methodologies, and risk mitigation strategies we needed. As we expand into new markets, CIBER can provide strong local capabilities backed by their global organization to support our growth.”

Anthony Sanzo — CEO, TeleTracking Technologies

“When you think of hospitals, you don’t necessarily think of information technology. However, IT services such as help desk, network operations, administrative support, software, and Web development are critical to our ability to provide the best possible services to our customers. CIBER has proven its skill in delivering these services effectively and efficiently, and we’re happy to have them on board.”

Donald Brooks — Deputy Chief of Information Management, U.S. Army’s Womack Army Medical Center

“The migration of our business system provides greater functionality so we can increase efficiency, reduce costs, and give patients greater care. Although the software is important, the migration would not have been successful without CIBER’s change management expertise, vision, project oversight, and partnership. Over the length of the project, CIBER and our staff truly worked as partners and established the foundation for process improvements that will deliver value for the next several years.”

Isadore Rivas — Vice President of Finance, Clarian Health Partners

For more information about our Healthcare & Life Sciences services & solutions, please contact:

303.267.3876
rcaputo@ciber.com

Robin Caputo
VP, Marketing

As a healthcare organization, your business has automated systems that affect the quality of human lives. Technology development, integration and implementation partners who understand your industry and your challenges are essential to ensuring that quality never suffers.

CIBER has worked closely with healthcare providers and payers, distributors, manufacturers, government entities and non-profit health organizations over the years and we understand the unique challenges and requirements of your business. After all, your customers, competitors and suppliers are our clients too. Reliable information technology expertise from CIBER can enhance your role in the healthcare value chain making your organization more effective.

Expertise

CIBER is a leading global IT services company uniquely qualified to build, integrate and support mission-critical business applications. With more than 35 years serving the Healthcare industry, we create solutions that effectively meet the business requirements of organizations in all facets of the healthcare value chain. Our experts provide Application Development and Enterprise Integration, Materials Management, Business Intelligence Solutions, Supply Chain Management, Human Capital Management, Payroll and Benefits, Financial and Accounting Management, Infrastructure and Security, and Patient Flow Solutions.

We have an extensive track record of helping companies better leverage their investments in technology and improve their business processes. We have been assisting leaders in healthcare by providing business solutions that seamlessly facilitate the flow of necessary information from one link in the value chain to the next, and back again – both internally and externally.

Providers

Healthcare providers are under pressure to deliver high quality products and services, reduce healthcare costs to patients and insurance carriers, and to continually invest in the latest medical technology. CIBER’s consultants understand the demands placed on healthcare providers. We understand the need for solid back-office systems and processes, and the importance of effective interaction with both the organizations that facilitate payment for patient care and the life sciences companies that provide state-of-the-art products. We can help make back-office implementation as cost-effective as possible, so that providers can focus on what matters most – delivering the highest quality care to patients.

Our clients include The Mayo Clinic, Clarian Health Partners, Froedtert & Community Health, Hawaii Health, MedStar Health, Inova Health, Intermountain Healthcare, Solaris Health System, Princeton Medical Center, San Francisco General Hospital, several major Children's Hospitals, University of Pittsburgh Medical Center, New York Blood Center, Quest Diagnostics, Rex Healthcare, Wheaton Franciscan Healthcare, Baptist Health Systems, Cardinal Health, Ernest Health, Fairview Hospital, Fred Hutchinson Cancer Research, Hershey Medical, and Visiting Nurses of New York, among others.

Provider Challenges:

Cost tracking and control
Metric creation and electronic reporting
Vendor management
HIPAA information-sharing requirements
Endowment fund tracking
Warranty and shelf life tracking
Automated process flow for approvals
Employee and manager self service
Physical and application access

CIBER Solutions:

Financials
Procurement
Human Resources/Payroll
Executive Information Systems
Wireless Hand-Held Solutions
PAR Cart Solutions
Infrastructure
EDI and integration to other systems
Biometric security solutions
Mobile asset management
Healthcare Standards Compliance Services
Performance Dashboards for Healthcare
IT Security

Payers

CIBER works with the distinct requirements of insurance companies and managed care providers to build flexible, robust financial systems that meet their unique needs. Our custom solutions, application development, enterprise integration, outsourcing and packaged solution implementation provide the flexibility needed for seamless integration with legacy data and expansion of capabilities. CIBER provides products that streamline payer processes. Our clients include several of the largest Blue Cross Blue Shield organizations, United Health, Humana, UPMC Health Plan, Magellan Health Services and Kaiser Permanente.

Payer Challenges:

Client retention
Resource management
Cost controls
Inefficiencies
Claims processing
Sales effectiveness

CIBER Solutions:

Custom Application/Integration
Application maintenance, support, enhancement
Data warehousing
Technology integration
Disaster recovery
Hosting/Outsourcing

Life Sciences Manufacturers and Distributors

Drug wholesalers as well as manufacturers and distributors of pharmaceuticals, biotechnology and medical devices provide the resources that healthcare organizations rely on to deliver the best products and services possible. CIBER understands the critical role that life sciences organizations play in the healthcare value chain, both as independent organizations and as key suppliers of the best that technology and science have to offer. CIBER can develop a solution specific to your needs, through our custom solutions or the selection and integration of existing technology packages. Life sciences companies need specialized systems that address their unique business requirements and our life sciences solutions draw on our functional, technical, and industry expertise to deliver just that. Our clients include Novartis, Abbott, Hill-Rom, Bayer, Aventis, GlaxoSmithKline, McKesson, Pfizer, AstraZeneca, Centocor, Schering-Plough, Hanger Orthopedic Group and Sunrise Medical.

Life Sciences Challenges:

Validation, FDA and DEA requirements
Lot track and trace/serialization
Electronic signatures (21CFR11)
Product development and release
Project costing and budgeting for R&D
Quality assurance
Contract management and pricing
JIT replenishment to hospital floor
Corrective and preventive processes
Returns and recall procedures

CIBER Solutions:

Business Intelligence/Performance Dashboards
Contract Management
Warehouse Management
Transportation Management
Advanced Planning and Scheduling
Enterprise Resource Planning (ERP)
System integration
Wireless data collection
Infrastructure, including servers and printers
Methodology to support validation strategy

Government Entities and Non-Profit Health Organizations

CIBER helps government entities and non-profit health organizations align their technologies with their mission. We understand that, for government and non-profit agencies, the ability to provide high quality services at the lowest possible cost is not only critical, but is their primary purpose. Our application development, enterprise integration, outsourcing and packaged solution implementation services create the kind of systems necessary for efficient data collection and transmission. We provide products that complement the unique environment within which government entities and non-profit healthcare organizations operate. These products create cohesive, seamless technological functionality that support the work these organizations do. Our clients include the American Red Cross, U.S. Department of Health and Human Services, Veteran’s Administration, various state and local health departments, Womack Army Hospital, City and County of San Francisco, Centers for Disease Control and Prevention, Joint Commission of Health Care Organizations (JCAHO) and Texas Cancer Council.

Government/Non-Profit Challenges:

Cost Controls
Resource management
Mobile communication
Inefficiencies

CIBER Solutions:

Custom Application/Integration
Health Information Exchange Solutions
Portal development
Application maintenance, support, enhancement
Data warehousing
Mobile application delivery

How can CIBER help you?

CIBER’s key strength is our focused specialization in building, integrating and supporting mission critical business applications and systems to deliver strategic business for healthcare organizations. For more than 30 years, we have partnered with some of the top software and infrastructure companies to provide comprehensive software packages and custom-designed solutions that meet the individual requirements of companies across the healthcare value chain.

CIBER Services and Solutions

Optimize quality, enhance business value and reduce total cost of ownership throughout the lifecycle of an application or project.
Enterprise Resource Planning (ERP), including Accounting, Procurement, Sales, Inventory Management, Manufacturing, Human Resources and Payroll.
Advanced Service Oriented Architecture (SOA) integration assessments, implementations and support initiatives.
Assist with the selection, implementation and management challenges facing supply chain planning, logistics and warehousing, and distribution processes.
Hardware provisioning and configuration and software support including end-to-end real-time wireless solutions for ERP, Supply Chain Management, custom and other systems.
Functional, technical and industry expertise to deliver systems that exceed the highly specialized requirements enforced by regulatory groups and legislation.
Balanced long-term security solutions that protect information to maintain regulatory compliance including Application Risk Management and Enterprise Wide Security Strategies.

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(PDF, 575KB)