Financial Industry Expertise
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Optimizing the Value Chain: Collaborative Customer Knowledge in Global Insurance
Customer information, the foundation of customer relationship management (CRM), must be treated as a corporate asset that allows organizations to compete in a complex and rapidly evolving world.

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09 Nov 2009
CIBER Completes Database and Reporting System for the Investment Fund for Foundations (TIFF)
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27 Jul 2009
CIBER Expands Successful Outsourcing Partnership With RCM
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Endsleigh InsuranceLearn how Endsleigh Insurance is using Microsoft applications to gain competitive edge with their business.

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Commercial Net Lease Realty, Inc.
CIBER Implements Oracle Financials for CNLR
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Mercedes-Benz Financial
CIBER Implements Enterprise Content Management System for Mercedes-Benz Financial/DaimlerChrysler Financial Services
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“We didn't have real visibility of our sales efforts or opportunities. Microsoft Dynamics CRM gives us access to the latest status of deals and a good overall view of our pipeline in aggregate for our brokers and customers.”

Alan Millard — COO, Hiscox UK

For more information about our Financial Services services & solutions, please contact:

303.267.3876
rcaputo@ciber.com

Robin Caputo
VP, Marketing

 

Financial services institutions face the challenge of addressing current economic situations while simultaneously preparing for tomorrow evolving marketplace. With our extensive experience in banking, insurance and capital markets, CIBER can streamline your business processes through service-oriented, component-based architectures that can be reused across multiple business processes and applications. We can also help manage risk and ensure you get the maximum benefit from your security technology investments. This allows you to focus on product development and services that allow you to grow and strengthen your position in the marketplace.

Since 1974, CIBER has served four financial services market segments:

  • Capital markets — asset management, sales and trading, investment banking
  • Personal financial services — retail banking and brokerage, consumer financial services, private and high-net-worth banking
  • Insurance — life, property and casualty, risk management, reinsurance
  • Corporate banking — payments and transaction processing, middle market banking

We help our financial services clients manage change through many different solution sets. Here is an example of a few:

  • CRM — Managing customer relationships to improve revenue and retention.
  • IT Security — We tailor security solutions to your needs, fix security issues at the root cause, and deliver cost-effective security with minimal disruption to your business.
  • Service-Oriented Architecture — The means to deliver integrated business applications in a timely fashion with the least amount of intervention to change application code or structure.
  • Legacy Modernization — Extend and modernize your older applications to enable them to achieve the same benefit of newer applications.
  • IT Outsourcing — Providing the right mix of outsourced, managed, and project services to deliver the greatest business value.
  • Wireless & Mobility — Effectively and efficiently create mobile office solutions and provide higher levels of customer care.

“Personal attention is the cornerstone of wealth management, whether it’s working face-to-face with a client or interacting over the Web. Through strategy and design, CIBER’s consultants helped us to imbed into our site a high degree of personalized attention and relationship-building features that our clients and visitors value.”

Fil Sherry — Head of e-Business, Wilmington Trust


CIBER provides the following services to our financial industry clients:

Financial Services Clients

Here are just a few of our Financial Services industry clients:

American Express
Bank One
Commercial Net Lease Realty, Inc.
Highwoods Properties
JP Morgan & Co
Mellon Bank
Princeton eCom
The Insurance Federation of Pennsylvania
The Principal Financial Group
ServiceLink
UniGroup, Inc.
World Bank

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Newest White Paper  : Optimizing the Value Chain: Collaborative Customer Knowledge in Global Insurance   :: more
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