CIBER offers full lifecycle support within the Health Care vertical, providing our Federal customers with an array of services that start with Enterprise Architecture development and end with training in health care delivery management applications. Our services are delivered through a best practices approach that incorporates CMMI, PMI-PMP, ITIL, and Lean Six Sigma methodologies.
Our understanding of the needs and wants of the health care professional are derived from experience delivering service to the Veterans Health Administration, Womack Army Hospital, the Center for Disease Control (CONUS and Abroad), the National Institutes of Health, the Centers for Medicare and Medicaid Services, and numerous Woman and Infant Care (WIC) and Health and Human Services state initiatives.
Enterprise Architecture
Agile Enterprise Architectures are essential to meet the evolving needs of the health care profession. With new Federal and state initiatives to expand health care, automate health care records, and streamline entitlement programs, having a SOA-based Enterprise Architecture is essential. The systems you implement must support initiatives to build life-long health histories for patients from information stored in diverse systems; yet the information must be secure and available through a single access point. You must help your agency provide access to care, provide health services, manage your business, and address an array of health management issues, needs, and requirements. To accomplish this you must join up different systems on different platforms, make diverse systems interoperable, communicate with remote systems, and preserve your investment in legacy systems.
CIBER’s Enterprise Architecture Subject Matter experts provide support in developing:
- Conceptual enterprise architecture—the essential framework
- Business and technical services—the heart of the implementation
- Enabling technologies—tie services together to achieve business functionality
- Governance standards, policies, and metrics—control incremental development of over time
- Organizational and behavioral models—to align business processes with new systems
Application development
CIBER provides health care systems application development support under rigorous CMMI principles. We help our Federal agency customers keep pace with changing regulatory and health market dynamics. Having CIBER as your partner to provide in-depth capabilities in Oracle, Lawson, PeopleSoft, and SAP will ensure that every project is backed by subject matter and application experts. CIBER can help you with:
- Application development and maintenance services to support your healthcare processes
- System integration, including back-end and customer facing systems, to reduce fixed costs and free teams to work on additional innovative cost saving services
- Transforming your applications portfolio into a business intelligence system to mine data, perform in-depth statistical analysis, and identify trends to drive decision making
- Application maintenance and support to include software configuration management, patch management, and user management, to increase end user acceptance and satisfaction with your newly deployed systems
IT Services and Support
The reliability and availability of your IT infrastructure can make the difference between life and death in hospital and clinical settings. This is why we deliver IT support services in accordance with ITIL best practices and aggressive performance-based Service Level Agreements. The centerpiece of our support is a 24/7/365 Service Desk, which receives, routes, resolves, and manages service delivery within your agency. We provide comprehensive capabilities for on-site or off-site options to monitor and manage your communications network, servers, applications, and data flows down to the bedside.
Communications
The speed with which communicable diseases can spread around the globe, or a bioterrorism attack that could cripple a community, requires that the health care industry have instantaneous communication regardless of network protocol or communications device. CIBER delivers communication systems that alert public health officials, federal/state/local first responders, and organizations to manage public health critical events over a wide range of personal communication devices such as domestic and international phones, satellite phones, e-mail, text messages, faxes, and pagers. This capability would allow you to send alerts and track responses across jurisdictions, countries, and continents in a secured, reliable, and most importantly, flexible alerting system.
Training
No matter how sophisticated and user-friendly the system, or how well-documented the process, you will achieve far better results if your people are trained in their use. CIBER’s award-winning approaches to instructor-led and media-based training can help you get the most out of your systems while spending less to achieve your training goals. We start with a thorough analysis that results in the identification of course goals, objectives, and content, and more importantly, the most cost-effective method for delivering results. Our training experience ranges from teaching public health inspectors how to perform effective evaluations, to teaching clinicians in third world countries in how to implement better public health mechanisms in less than optimal conditions.
CIO Support (269KB)
CIBER awarded contract with a $17.5 billion cap to provide management and oversight of all delivery and task orders under the U.S. Army Program Executive Office for Simulation, Training and Instrumentation’s Omnibus Contract II (STOC II).
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