solutions
Industry solutions
takeaway pdfs

CIBER Managed Services for Lawson

CIBER Packaged Offerings: Lawson Repeatable Solutions

CIBER Smart Console

Lawson Business Intelligence

Lawson Change Management

Lawson Healthcare Solutions

Lawson Hosting

Lawson Human Capital Management (HCM)

Lawson Knowledge Transfer Program

Lawson Local Government Solutions

Lawson Mobility Solutions

Lawson Upgrade Services

Lawson Wholesale Distribution Solutions

SmartStart for WebSphere 6.0 and LSF9

Technology Solutions for the Lawson Infrastructure

Lawson Healthcare Solutions

Lawson Local Government Solutions

Lawson Wholesale Distribution Solutions

Take them, share them...

CIBER Managed Services for Lawson (153KB)

CIBER Smart Console (164KB)

Lawson Change Management (139KB)

white papers
webinars
news

Are You Ready for ERP? Gaining Full Value from ERP Implementations in the Public Sector
Many ERP implementations fail to meet their original goals, often for preventable reasons. Although a successful implementation can be challenging in the private sector, it can be even more daunting in the public sector. This paper discusses why public sector ERP projects are often more difficult, and presents ideas to help maximize the value of your ERP system.

Take the white paper (1.4MB)

Lawson Talent Management Series
CIBER’s LTM series continues with three more webinars covering these important topics: Goal and Performance Management, Compensation Management and Talent Acquisition. Register for one, two or all three, and learn how to maximize the LTM solution. Also download a replay of our first two LTM webinars: Talent Management and Global HR.

Thursday, February 23rd 9am PT, Noon ET;
Thursday, March 22nd 9am PT, Noon ET
Reserve your place

Goal and Performance Management
Linking strategy to execution is a fundamental requirement for business success. Yet, many organizations struggle to turn strategic intent into objectives for your operation. Listen to this replay to find out how business units, departments and teams can increase productivity and improve results by following practical steps that link strategy to execution through managed goals and measured performance. In this session, you will learn: • The SIMPL way to drive the organization forward • The importance of fitting performance theory to your culture • What Lawson tools make pay for performance easy

Access the replay

Going Global (HR) - The Comprehensive Employee Database
Will a single-source employee record really improve your talent management efforts? Are you prepared for making the move to Global HR?

Access the replay

Talent Management - The New Normal
Managing talent is at the core of every organization in the new world of HR, but how do you effectively execute this and drive success? Join us as we discuss the challenges and expectations of today's workforce and how to empower your organization.

Access the replay

CIBER's Smart Console for LSO
Do any of these situations sound familiar? My system admins spend too much time sifting through logs I want my system admins to proactively manage system performance and stability My IT staff can’t see who is on Portal nor easily notify them of system outages My IT staff isn’t aware of a problem until after it happens

Access the replay

Making the Most of Your Lawson System
Learn the importance of Performance Testing and how a correctly executed Performance Test will help improve your business.

Access the replay

Lawson 9 Security: Maximizing your Investment
Learn from the Lawson Security experts at CIBER about prebuilt tools and matrices, security administration process analysis and definition, and segregation of duties.

Access the replay

Mobile Supply Chain Management – Unplugged!
Find out how to leverage your ERP software to help your healthcare enterprise improve your business processes.

Access the replay

Lawson Webinar Series: Upgrading – A Necessary Evil or a Golden Opportunity?
Hear firsthand how you can take the fear out of your upgrade and ensure a smooth and successful implementation.

Access the replay

WebSphere and LSF9 Webinar
The open and robust WebSphere architecture enables you to install, configure, tune, monitor and manage your LSF9 and WebSphere implementation to meet even the most complex requirements.

Access the replay

IT Security: Achieving Operational Maturity, Facing the ERP Security Challenge Webinar, for Lawson Customers
Learn how to cost-effectively transform security programs and processes into proactive and operationally mature systems that address problems at their root causes.

Access the replay

18 Aug 2011
CIBER Creates HR Efficiencies for Apache Corp. by Deploying a Global Lawson Talent Management Solution
Read the press release | Take the PDF (25KB)

02 Aug 2011
CIBER Signs Lawson Implementation Contract with City of Boise
Read the press release | Take the PDF (25KB)

client spotlight
case studies
client quotes

CIBER was selected by Denver Public Schools (DPS) to provide strategic consulting services to assist DPS in the transformation of their human resources processes and information systems.

Watch the video

City of High Point, NC
City of High Point Selects CIBER for System Integration
Take the PDF (567KB)

Clarian Health Partners
CIBER Selected for Lawson Upgrade
Take the PDF (156KB)

“Economic conditions have made it more important than ever that HCPS be very selective and thorough when choosing project partners. CIBER was able to tailor an upgrade solution to our unique needs. Their proven methodology, strong project management, and flexibility ensured this project was completed on-time and within budget. The result is more efficient business processes, eliminating unnecessary costs and effort.”

Dr. Joseph Cochran — Manager, IT and Process Improvement, Hillsborough County Public Schools

“CIBER provided us with the technical expertise, and methodology to complete a full ERP implementation in an eight-month timeframe. We are very pleased to be operating on Lawson QuickStep as it has eliminated our unsupported legacy systems, and created the environment to support a much leaner manufacturing process. We will have more complete visibility of products from planning to procurement, and a solid platform to support future growth opportunities.”

Steve Nett — Chief Financial Officer, J.R. Watkins Naturals

“We are thrilled to begin this project. The Lawson system will help greatly improve our business processes and generate a substantial return on investment. CIBER has clearly demonstrated their ERP public sector expertise, and we’re confident in their ability to execute.”

Andrea Casselton — CIO, City of Saint Paul, MN

“We require a solution that will provide a solid foundation for our strategic Human Resources goals and enhance our ability to provide outstanding client service by making our systems and processes more efficient. We want to leverage our technology upgrade to not only comply with the software requirements, but also to improve business processes and integrate disparate systems. We chose CIBER because they clearly demonstrated expertise in the complex components of this project.”

Shayne Spalten — Chief Human Resources Officer, Denver Public Schools

“CIBER’s proposal was so comprehensive, yet at the same time it offered value-priced services and infrastructure that fit our budget. It was a tall order that they filled easily. Most importantly, their design saved us a great deal of money that would otherwise have been allocated to annual ERP system licensing fees.”

Bill Foley — Director of Materials Management, Northeast Georgia Health Systems

“CIBER was excellent to work with. They listened to our challenges, found creative solutions, and worked hard to accommodate our time constraints. The information they provided us on the licensing saved us a great deal of money. Working with CIBER helped us improve our costs while also improving patient care – this is a win/win situation for NGHS and our patients.”

Blanche Ettinger — Project Manager, IT, Northeast Georgia Health Systems

“CIBER sized our System i to perfection, but they do more than sizing systems. They are a full service firm and they are always there, completely professional and willing to answer any question I have. They are the go-to people I go to.”

Susan Lattanzi — Information Technology Director, Experience Works, Inc.

“We needed a centralized, automated system in which information could be easily accessed and shared. We believed that Lawson provided the best functionality for our long-term needs along with tools and best practices that could help us drive business process improvements.”

Pat Pate — Assistant City Manager and Executive Committee Chairman , City of High Point, N.C.

“What impressed us about CIBER and the reason we chose them was because of their Lawson technical experience with the System i platform, their power industry experience, and previous positive working relationships with CIBER. In addition to CIBER’s technology services, they offered change management, knowledge transfer and business consulting services which helped guide us through critical milestones of the project. These offerings were integral to the success of our Lawson upgrade project.”

Perry Krush — Vice President and Controller for BHC, Black Hills Corporation

“The migration of our business system provides greater functionality so we can increase efficiency, reduce costs, and give patients greater care. Although the software is important, the migration would not have been successful without CIBER’s change management expertise, vision, project oversight, and partnership. Over the length of the project, CIBER and our staff truly worked as partners and established the foundation for process improvements that will deliver value for the next several years.”

Isadore Rivas — Vice President of Finance, Clarian Health Partners

Lawson blog

Compensation Conjecture for 2012
posted: 31 January 2012 by Diana Van Blaricom

Climbing the Mountain of Talent Management
posted: 20 January 2012 by Diana Van Blaricom

See more articles in the Lawson blog

Lawson Change Management

Change Acceptance through Facilitated Effort

The CIBER CAFE is a change management program for ensuring the acceptance and effectiveness of systems and/or process implementations and upgrades. CAFE positions our clients for success in achieving and accepting the benefits of change for both immediate and future projects.

CAFE is the vehicle that allows companies in a state of change to acquire the “Four C’s of Change”: Comfort, Competence, Confidence, and Control. The Four C’s of Change are typical conditions people need to experience in order to accept, embrace, and fully realize the benefits of present and anticipated changes.

The driving concept of CAFE is this proven fact: well-planned and well-executed changes in a company rarely fail because they were not needed or poorly planned and executed. They fail because of the natural resistance that accompanies all changes in an organization—regardless of the magnitude of the changes.

No matter how necessary a change, it still must be implemented in an environment that includes people; people who are often familiar and comfortable with the “way things are.” Guiding those people effectively along the path of change requires proactive leadership, training and a variety of skills and support, to overcome resistance and to ensure the ultimate success of the project.

No organization is the same in environment, readiness for change and requirements for change leadership. A change management plan is only effective when, it meets the unique needs with strategies and activities focused on those specific needs.

The specific strategy and plan for providing change management support is determined after the completion of the CAFE Change Hardiness Assessment (CHA). This assessment reveals both the organization’s strengths and the “residence” of change resistance, and it also provides the data necessary to tailor the CAFE to meet our client’s needs. The CHA is completed by the project sponsors, leaders, team members and company personnel who are involved in the anticipated changes. Once this self-directed assessment is complete, the resultant change management plan can be created and tailored to meet the client’s unique requirements and change readiness environment.

The CIBER CAFE Process

CAFE is fully integrated with CIBER’s implementation methodology to provide seamless and consistent support throughout the project timeline.

Step One: Assessing Change Hardiness
Executed during the project planning phase

Client change management roles are explained
Client team participants are selected
Significant, but subtle, change leadership techniques are taught to the Client Project Team with support for implementation
The Change Hardiness Assessment (CHA) is distributed to selected employees by Client team
The CHA are scored and analyzed by CIBER change experts

Step Two: Development of the Change Leadership Strategy and Plan

A full report of the results and analysis of current change acceptance or resistance is delivered to the client
A focused strategy and plan is created with a collaborative effort of CIBER and the Client Change Management Team
Required change leadership elements, which are agreed to by CIBER and the client, are implemented during the course of the project with a collaborative effort of the client and CIBER.

CIBER CAFE Menu

The only requirements in CAFE are step one - the Change Hardiness Assessment and step two - the completion of the Change Leadership Strategy and Plan. Any of the other available components may be requested and delivered as a function of each client’s need, size and level of active participation in their own change management program.

Initiation and Planning Efforts: Included in Initial Change Management Services

Change Hardiness Assessment
Change Leadership, Communication and Strategy Plan

Make-up of Client Change Leadership Team including Role Descriptions

Change Champion
Change Agents (Site level)
Communications Director
Site Contact Person(s)
Training Corps

Additional Change Leadership Elements Available

Informational and Educational Presentations and Workshops

The educational component is a key element of change leadership. The overall purpose is to provide employees who are charged with managing change with the tools they need to:

Understand the aspects of change
Accept change themselves, and provide change leadership to others
Develop skills and abilities that promote change acceptance
Execute plans to implement change

The educational program is designed to cascade down and across the client’s organization. The educational series consists of the following:

Leading Change

Designed for Executives, Project Teams and upper management
Two to Four hours in length

Navigating Change

Designed for division and/or site management and identified change agents
One-day program

Workshop(s) Administration: Collateral and Templates for Client’s Use

Change Readiness Assessment

The Change Readiness Assessment is conducted during the End-user Training Phase of the project, to allow sufficient time to manage any revealed gaps in change acceptance.

Take it, share it...

For more detailed information, download the full version
(PDF, 139KB)