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The Value of Cloud
This paper has been developed to help executives who are making strategic decisions regarding technological changes using cloud computing solutions. Service, flexibility, risk and cost value drivers are examined as well as the challenges of adopting cloud strategies. The information provided is to highlight the benefits and pragmatic ways for assessing the value and savings of cloud services.

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SOA Fundamentals for Success: Defining Meaningful, Effective Business-Oriented Services
Service Oriented Architecture (SOA) can help businesses respond more quickly and cost-effectively to changing market-conditions and challenges. In order to implement SOA, we must identify the various types of services. Enterprise Architecture models are an important source of service information. Once identified, services need to be managed by means of service governance and metadata management.

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Balanced Business Intelligence: A Capability Approach to BI Program Alignment
This White Paper explores a method for assessing and planning for a well balanced business intelligence program that focuses on your organization’s distinctive culture. From dynamic to disciplined, it takes into consideration the unique circumstances of the organization’s life cycle, delivery and ability of business intelligence from a capability perspective rather than a maturity perspective. The balance of both efficiency and effectiveness is explored to enable a well rounded intelligence program in any organization.

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Mergers & Acquisitions: Impacts on Supply Chain Management
Although the pace of M&A activity has slowed during the current economic downturn, companies with sufficient cash reserves or secure financing will still take advantage of opportunistic acquisitions at bargain prices. This White Paper focuses on the three key elements that must be carefully designed, planned and executed in order to maximize the benefits of the M&A activity across the Supply Chain.

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Are You Ready for ERP? Gaining Full Value from ERP Implementations in the Public Sector
Many ERP implementations fail to meet their original goals, often for preventable reasons. Although a successful implementation can be challenging in the private sector, it can be even more daunting in the public sector. This paper discusses why public sector ERP projects are often more difficult, and presents ideas to help maximize the value of your ERP system.

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Lean Principles and IT Demand Management
IT spending level is typically based on historical or competitive benchmark levels. Given the current global economic climate many IT organizations face frozen budgets and cost-cutting efforts and this puts a squeeze on many innovative initiatives in the backlog. The only way for folks to get more done for less will be to plan and prioritize the IT portfolio based on strategic fit, business value, risk, and complexity.

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JDA MMS: Maximizing ROI and Getting More from the Same
If you are a retailer using JDA MMS, you are likely to benefit from some of the features discussed in this paper. You need to work with a partner that can help identify critical functions and make a feasibility study of implementing them end-toend. This white paper will help realize that you can do lot more with JDA MMS and explore unchartered possibilities and revenue opportunities.

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Ensuring & Maintaining Data Quality: Data Quality for Data in Motion & Data at Rest
Businesses that apply mature Information Technology processes understand “Data Quality as the foundation of Business Intelligence”, and therefore are aware of data quality problems. At the same time, there is a common misconception that data quality is expensive and is not required through early maturity stages. However, this has the opposite effect of accumulating bad data in the operational data stores and data warehouses, which then requires a huge effort to fix. This whitepaper, useful for data stewards, enterprise architects, project managers, and IT executives, examines how the data quality problems arise even in the most controlled environments and the measures to be taken to ensure and maintain data quality in operational and data warehousing systems.

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Master Data Management: Managing Data as an Asset
With an increase in the pace of business, organizations have already built up Business Intelligence systems to aid efficient decision-making. Globalization and mergers and acquisitions have served as catalysts for organizations to realize the criticality of data and data integration. With this background, many organizations have begun to treat data as one of their key assets. This white paper explains how core business entities known as master data can be considered organizational assets and how to manage these entities holistically.

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The What’s and How’s of ETL Architecture
This paper is basically a high level description of a highly technical subject - Extract, Transform, Load (ETL) Architecture. It is written for IT management and professionals to address and explain an area which often has been overlooked.

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Effective Application Outsourcing: The Importance of Provider / Client Relationships
Success with the outsourcing of information technology to key service providers continues to elude some organizations. By examining commonalities found through multiple successful outsourcing engagements, conclusions about the definition of how the engagement is managed (governance) can be drawn and applied to future engagements.

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IT Asset Rationalization & Shared Services Management
Given the current global economic climate, companies are trying to run off the extra fat from everywhere. This includes IT budgets being squeezed and IT roles being switched to keep-the-lights running roles (operations instead of innovation). In this kind of ecosystem, it is no wonder that more and more IT initiatives are focused on bottom-line, and less focused on innovative top-line growth.

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Organizational Alignment: Empowering The Business
The term Organizational Alignment brings to mind many different interpretations when spoken of in the context of an Information Technology (IT) organization. When applied to an organization as a whole, it addresses consistency of purpose and activity throughout the organization as a means to achieve organizational objectives. A similar context is true with respect to an IT organization except that an IT organization typically supports multiple parts of the organization, each of which each have their own strategies woven into a cohesive organizational strategy. When Organizational Alignment principles are applied within IT disciplines, resources create and deliver sustainable business value enabling business units to achieve their objectives.

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Reducing the Excess: Using Vendor-Managed Inventory to Improve Productivity Without Sacrificing Customer Service
In this white paper, we discuss several aspects of vendor-managed inventory, including the business drivers behind its increasing popularity, risks associated with VMI, and implementation considerations. In addition, we provide a case study of a VMI system recently implemented at a major auto parts distribution company for use with its customers (auto dealers). After reading this white paper, you will have a greater understanding of the “what,” “why,” and “how” behind VMI, and will be able to determine if VMI is right for your organization.

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Actionable Data Governance: Talk is Cheap, But Can You Really Implement a Sustainable Data Governance Program?
There is so much written right now about data governance. Who needs data governance? In truth, some organizations (usually very small) do not need a robust data governance program. However, the rest of us do need to consider things like who is using the data, where is the data being used, and the accuracy of the data. Along with all those ‘data’ issues come business rules, data policies, and usage guidelines. Not the easiest endeavor – data governance!

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SAP Supply Chain Execution Solutions: IM, WM AND EWM - Which Solution is Right for You?
There are currently three options available for the SAP user who wants to optimize warehouse processes, including inventory management (IM), warehouse management (WM) and the latest development, extended warehouse management (EWM). This white paper describes those three options to help you determine which option best meets your organization needs.

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Process Automation for the Procurement of Direct Materials
This paper will present an analysis of a plan-driven procurement process for direct materials. This analysis includes not only the activities and steps in such a process, but also the data sets associated with each activity. Automation of this process will be explored to highlight where an organization can find process improvements that lead to positive impact on the bottom line. Several recent studies are referenced to identify the benefits companies have obtained by automating the plan-driven direct procurement process. Purchasing executives can use this information to analyze their own direct material procurement processes to determine what benefits might be obtained.

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Are You Ready? An Emergency Management Perspective for Governmental CIOs
Governmental CIOs often think of emergency readiness in terms of business continuity and disaster recovery for daily governmental processes. For IT departments at the state and municipal levels, however, disaster readiness requires much more than BC and DR. IT support during a disaster is a critical component of response and recovery operations and can easily make the difference between success and failure, as Hurricane Katrina so clearly demonstrated. The full range of IT roles in emergencies must be understood, supported and exercised.

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Turning Brown into Green: Achieving Effective Business Process Improvement Using CIBER’s Brown Paper Methodology
Businesses do not launch software and business improvement projects because they have nothing better to do. They undertake them with the objective of creating incremental business value. The objective may be increasing productivity, improving customer service, gaining competitive advantage, reducing costs, or all of the above. Improve and align business processes with the organization’s vision, goals, and objectives and the desired results will follow.

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Business Intelligence Best Practices: Transforming Data into Information
The introduction of information technology systems decades ago helped organizations worldwide benefit from more efficient operations and greater productivity. Over the years, companies have acquired volumes of data in these applications, but much of this data is trapped in multiple, disparate systems which cannot easily communicate. As a result, firms must expend considerable effort to tap into the full potential of these data assets to strategically maneuver the business in a rapidly changing and competitive marketplace. The latest evolution in IT is “business intelligence,” which promises to help businesses better tap into and leverage their data assets. But what, exactly, is BI? How can it help? How is it implemented? And what can it do for your company? Essentially a primer on BI, this paper describes BI, how it can help you, and best practices to consider when launching or refining a business intelligence initiative.

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Achieving Best Practice Performance In Automotive Parts Distribution
Globalization and structural issues have caused the automotive market to become more competitive than ever, with pressure to deliver increasing levels of service at lower costs. The companies that establish themselves as dominant players in this market will have a streamlined supply chain that can deliver extraordinary customer service levels. Additionally, the flexibility to handle a variety of value added processes as easily as standard processes will be a requirement for success.

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RFID: An Introduction and Analysis of Gen 2 and SAP Auto ID Infrastructure
Implementing RFID systems presents many challenges and requires careful planning and understanding of several different technologies. This white paper introduces RFID systems, RFID components, and the new EPC™ Class 1 Gen 2 specification, and discusses advantages of Gen 2 over Gen 1 protocols. The final part of the paper discusses implementing RFID using SAP Auto ID Infrastructure (AII) and integrating RFID to the SAP R/3 back end.

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The 7 Stages of Highly Effective Data Governance: Advanced Methodologies for Implementation
Data governance is gaining attention from companies involved in business intelligence and service-oriented architecture projects. There are many different levels of data governance maturity among firms, so this paper may be helpful for companies who want to learn more about data governance, who want to assess where they are in the data governance maturity model, and who want to identify what they must do to attain the next level of maturity and realize data governance benefits.

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Success Starts with The Vision
The companies with 20/20 vision at the start of the change journey are those that will travel well and arrive at the destination of successful, profitable benefit from the change. Addressing the “What, Why, When and Who” in strategic visioning, at the start of any organizational change initiative, is the required first step to acquire clear vision before the change journey. Well-executed strategic visioning mitigates the risks of initiating changes that sacrifice past experience, significant sunk costs, employee morale, and the company’s internal sense of identity.

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Warehouse Slotting Systems: Top 10 Most Frequently Asked Questions When Choosing a Slotting Package
As a supply chain systems integrator, CIBER is often asked about the benefits of warehouse slotting and slotting packages available (both integrated and stand alone) in the current marketplace. This white paper will address several of the most common questions posed regarding Warehouse Management System (WMS) slotting and slotting packages, and will provide answers based on CIBER’s 16+ years of implementing, integrating and supporting WMS and warehouse slotting packages.

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Conquering the Challenge of Global SAP Implementations: SAP Rollout Strategies and Best Practices
Implementing SAP on a global scale presents many challenges and issues that require careful planning and preparation. This whitepaper provides strategies and best practices on how to proactively manage challenges that arise for an international SAP project. It also evaluates various approaches to template development plans and rollout strategies. This whitepaper is a hands-on guide, based on real-life lessons learned, that IT and business leaders can use to achieve successful international SAP implementations.

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Using a Consultant in Warehouse Management Systems Software Selection: Prudent Choice or Waste of Money?
This white paper provides the business rationale for considering a consultant to help you with your WMS software selection. It also provides practical and tangible steps to develop a beneficial relationship with a consultant—from building a framework of responsibilities, to defining your costs, timelines, and deliverables to negotiating a contract and measuring results.

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Best-of-breed Warehouse Management Systems vs. ERP Applications: Is the Gap Narrowing?
This paper describes the strengths and weaknesses of best-of-breed and ERP providers and potential future trends in the WMS space. This paper provides the specific functionality, technology, and risk criteria you should consider to help you select the best WMS solution for your organization.

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The Five Key Ways Transportation Management Systems Can Rapidly Reduce Costs by up to 30 Percent
Maintaining competitive advantage in today's demanding business environment requires continual process improvement and cost reduction. Many companies focus on transportation in an effort to control supply chain costs and help ensure timely shipments. Recently, however, effective transportation management has become more complex due to several industry trends.

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The Devil Is In The Details: A Change Management White Paper
This white paper provides an overview of a practical and executable change management program with successful techniques that removes the 'devil' from change management and change resistance.

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Selecting a Warehouse Management System: Strategies and Tactics
Learn how to leverage supply chain software to reduce costs, improve profitability and drive bottom-line results across your supply chain processes.

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How a Managed Services Provider Can Help You Leverage Technology to Compete More Effectively
Minimizing downtime while containing technology costs are ever more important in today’s global, web-enabled economy. Demands for around the clock service, rapid changes in technology and the difficulty of recruiting and retaining staff with the right skills and qualifications can be frustrating obstacles with negative cost implications. A Managed Services Provider, or MSP, can help mitigate these risks.

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Using Analytics to Solve Public Sector Challenges
Are your constituents and policies calling for more transparency and openness with information? Are you confronted with more demanding citizens and economic and political pressure? Today’s ERP software lets you track more about your employees and constituencies than ever before, but you still might not be seeing the full picture. If you’re being asked to “do more with less,” it’s increasingly important to turn raw data into information to make effective decisions.

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16 Nov 2011
CIBER Wins Bid to Revamp Customer Service Systems for Security Service, Eighth Largest Credit Union in the U.S.
Read the press release | Take the PDF (25KB)

21 Oct 2011
CIBER to Serve Commander, Navy Region Europe, Africa, Southwest Asia Under Blanket Purchase Agreement
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case studies
client quotes

Annin Co.
CIBER Implements New ERP System for Annin, Largest Manufacturer of United States Flags
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Apio, Inc.
Apio Chooses CIBER's Grower Management Solution and Selects CIBER for Oracle JD Edwards EnterpriseOne Implementation
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Brigham Young University - Hawaii
IMUA - Moving Forward in Hawaiian Style
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Carolina Biological Supply
Carolina Biological Increases Processing Capacity While Decreasing Maintenance Costs
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City of High Point, NC
City of High Point Selects CIBER for System Integration
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Clarian Health Partners
CIBER Selected for Lawson Upgrade
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Distro, Inc.
Distro Turns to CIBER for Help Redesigning Distribution Operations
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Dynamic Foods
CIBER Selected for an Integrated, Single ERP Solution
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Inova Health System
IBM Servers from CIBER Provide High Availability and Improve IT Efficiency
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Kiss Products, Inc.
CIBER Helps Support Kiss Products Rapid Expansion
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KNG International
KNG Selects CIBER for Flexible, Scalable and Integrated ERP System
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Leading Drilling & Blasting Company
Modern Field Data Collection For Tangible Business Results
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Los Angeles County Office of Education
CIBER Engaged to Provide Functional, Technical and Project Management Resources for PeopleSoft Implementation at the LACOE Internal Offices
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McKesson Corporation
CIBER Implements SAP's SEM and BPS Applications for McKesson
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MOPAR
CIBER Implements Vendor-Managed Inventory Distribution Model and Establish Long-term Support Methodology for MOPAR
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Orange County Public Schools
CIBER Recommends and Implements MOSS 2007 for OCPS
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Regional Transportation District of Denver (RTD)
RTD Selected CIBER to Lead its Implementation of the New Oracle and MAXIMUS Systems
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State of Colorado
CIBER Engaged to Assist the State of Colorado in Planning for Statewide IT Transformation and Consolidation
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TeleTracking
TeleTracking Engages CIBER to Build Next Generation of Patient Flow Software
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University of Houston
CIBER Implements Core PeopleSoft Modules for the University of Houston
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Womack Army Medical Center (WAMC)
Womack Army Medical Center Turns to CIBER for IT Infrastructure Support
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Wyoming Department of Transportation
CIBER Solution a 'Benchmark for Other DOT's to Model'
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Search all case studies

“We were looking for a system that could create one integrated version of the truth for all of us. We required a new system that could be quickly implemented, very flexible, and able to scale to meet the demands of our growing business. We also needed to work with an implementation partner and a system that were no strangers to this highly specialized industry of ours. We felt that, of all the choices, the QuickWear system made, by far, the most sense for our business.”

Julie Wood — President, KNG

“CIBER was a great partner to implement our changeover to an SAP solution-based system. Omnitrans considers this to be one of the most successful enterprise applications ever rolled out for our organization. Due to the current economic climate, Omnitrans has experienced an increase in ridership. This implementation has allowed us to better serve our passengers.”

Durand Rall — CEO, Omnitrans

“We are excited to be working with CIBER as they are a leader in implementations of SAP Apparel and Footwear with a significant reference base. CIBER’s impressive capabilities will enable us to better serve our customers and allow our processes to run more smoothly and effectively.”

David Blakelock — Vice President of Information Technology, Boston Apparel Group

“The expansion of our efforts with CIBER is a logical progression of the long-term relationship between our companies. Leveraging CIBER’s attention to detail and understanding of our environment, we continue to improve customer service, deliver significant projects and strengthen our JSOX control environment.”

George Dramalis — Associate Vice President, Information Systems/CIO, Sharp Electronics Corporation

“Because of the joint efforts of the General Moly implementation team and CIBER, General Moly now has a functional ERP system that is providing us the opportunity to implement and refine our business processes. Our choice to use CIBER for implementation of the SAP solution, as well as the complete hosting and IT outsourcing services, allows us to have a single, integrated platform. We will continue to partner with CIBER and share our mining expertise to help them further refine their mining solution.”

Donna Peske — IT Manager, General Moly

“Partnering with CIBER will allow us to focus on developing the Mt. Hope project, and leave the management of our SAP implementation with a fully qualified implementation partner. Their extensive experience with the SAP Mining solution made them a natural choice to partner with for our operations.”

Lee Shumway — Director of Business Processes and Information Technology, General Moly

“We knew we had the manpower to complete this project, but we needed a partner to guide us through from start to finish. We were seeking a partner with a great deal of experience with SAP solutions who could steer us toward best practices and help us avoid pitfalls. CIBER’s experienced resources and strong implementation records were what convinced us that CIBER could help us accomplish more in a limited timeframe than our resources alone.”

Durand Rall — CEO/General Manager, Omnitrans

“We are pleased to have achieved the integration of our systems we envisioned more than two years ago. We are beginning to see the business process improvements that the SAP applications and inherent business best practices have allowed us to take advantage of, and we recognize that our business efficiencies will be realized over many years to come. We appreciate all of the hard work that has gone into making this project a success, especially the leadership CIBER has committed throughout the project.”

George Hatalowich — Chief Operating Officer, Pennsylvania Turnpike Commission

“Teamwork has been the key to the success of the PRIDE Project. CIBER and PTC project team members consistently overcame the challenges that were before them to enable a successful go live for finance and logistics. With finance and logistics now in production along with our previously implemented human capital management and payroll functionality, PTC now has the fully integrated system that we have been anticipating.”

Jeff Mesaric — Chief Information Officer, Pennsylvania Turnpike Commission

“We needed to replace our aging legacy systems, which worked well for us for many years, but which could not accommodate our changing needs. We needed a system to integrate data and simplify our business processes, and to provide us with support in terms of software upgrades.”

Lu McDonald — Vice President, Finance, Gramercy Alumina LLC

“We were aware of the hurdles school districts face with the implementation of ERP software. The implementation of mission-critical and highly visible applications, such as HCM and specifically payroll, have been well documented. We chose SAP and CIBER because they offered us the best options from a combined software and integration perspective, given CIBER’s methodology for implementing SAP ERP HCM within a K-12 district. Under CIBER’s leadership we avoided the challenges other districts have encountered during implementation. We’re very pleased.”

Charles Sipos — Executive Director of Information Technology, Fulton County Schools

“With the successful implementation of applications for finance, logistics, payroll and HCM, we now have a solid foundation for our business processes, from which we can continue to recognize additional value from the SAP Business Suite. ”

Mike Russell — Assistant Superintendent, Fulton County Schools

“The leadership team is excited about the benefits mySAP SRM will bring to our company. Enabling a closed loop process between us and our suppliers is important to our future and our suppliers’ productivity. CIBER’s successful mySAP SRM track record, combined with a company culture of following through on commitments, were key differentiators.”

John Bartho — CIO, NACCO Materials Handling Group

“The manual process was time consuming because it required the information to be handwritten and then keyed into the system, leaving room for error. The new solution provides a faster and simpler way for our material handlers to capture the data, allowing them to focus more on serving their customers.”

Linda Johnson — CIO, Sacramento Municipal Utility District