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12 articles posted with IT to Business Alignment tag:
Use DecisionDirector to Jump Start Your Project
Tom Payne, National Director of Business Development : 16 August 2010 / 1:52 PM : 1 
No one plans to fail, some just fail to plan! We have all heard this old adage. It can be no truer than applying it to the large and complex administrative software projects taking place on campuses across the country and around the globe. Colleges and universities are trying to become more “commercialized” and thinking more about the bottom line when approaching these grandiose technology projects. Obtaining true return on technology investments is driving the decisions made on the same campuses that pre-Y2K would have been less scrutinizing in how dolla...
Posted in Higher Education on 16 August 2010
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Tagged: Business Continuity Business Impact Analysis CIO IT Planning IT Strategy IT to Business Alignment IT Value Oracle Process Improvement
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Mergers & Acquisitions: Impact on Supply Chain Management
Doug Zopfi, Principal Consultant, Supply Chain Services : 30 June 2010 / 9:11 AM : 0
In today’s highly competitive, global economy corporate mergers and acquisitions have become commonplace. Although the pace of M&A activity has slowed during the current economic downturn, companies with sufficient cash reserves or secure financing will still take advantage of opportunistic acquisitions at bargain prices. Business drivers for these actions will vary from company to company, but some of the most common drivers include:
- Expansion of product portfolios or services
- Realization of synergies through consolidation vs. competition <...
- Increasing demands on IT staff to “fight fires” vs. provide value add services
- Addressing the increasing rate of change spawned by business needs
- Improving IT’s business value
Posted in Enterprise Integration & IT Strategy on 23 February 2010
More by this authorTagged: Business Architecture IT Planning IT Strategy IT to Business Alignment IT Value
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Business Drivers and IT StrategyGregg Powers, Senior Management Consultant : 20 January 2010 / 12:13 PM : 3
In the last blog entry, we looked at some of the first principles of IT strategy – things that should be addressed within an IT strategy document. In this blog entry, we explore in more detail, some of the fundamental aspects of tying IT strategy to the business. A key relationship that develops over time, although not immediately recognized by IT executives, is IT organizations inability to objectively define their value proposition are often viewed as an expense to be minimized. Hence, there is a linkage between the view of IT within the organization as an expense and IT’s inab...
Posted in Enterprise Integration & IT Strategy on 20 January 2010
More by this authorTagged: IT Planning IT Strategy IT to Business Alignment
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What is the state-of-the-art of loyalty management in the retail sector?Dr. Nicole Wieberneit, Senior CRM Consultant : 18 November 2009 / 9:30 AM : 0
The retail industry is one of the biggest loyalty players after the airline industry and financial services. The airline industry has the most sophisticated loyalty and customer strategies and technology support. Where do we see loyalty management within the retail industry?
First of all in the worldwide retail market environment we can find three different distinct loyalty models - Everyday low price (EDLP), classic loyalty models and hybrid models.
Within the EDLP model a retailer is relentlessly focusing on the lowest category prices. This leads to low...
Posted in CRM on 18 November 2009
More by this authorTagged: CRM IT Strategy IT to Business Alignment IT Value Multi-Channel Retail
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CRM Done RightThomas Wieberneit, National Manager CRM Practice : 16 November 2009 / 4:37 PM : 0
After some blogs on the buzzing topic of social CRM I recently came to thinking about the way to make CRM projects successful.
An initiator to this thinking was the opportunity to speak at an SAP user group meeting.
As a part of this thought process I came across the most recent Chaos Report of the Standish Group, which got released in April 2009. It shows that the success of projects is on the decline again with the project failure rate soaring since 2004.
Posted in CRM on 16 November 2009
More by this authorTagged: Agile CRM IT to Business Alignment Project Management Project Methodology Risk management
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Shared Services and proper Chargeback is key for IT Operational ExcellenceAshu Bhatia, Director of Delivery : 01 October 2009 / 9:37 AM : 2
There has always been much discussion and interest in creating Operational Efficiency through Shared Services - and today's climate is no exception. In particular, if a company is decentralized and the IT organizations are serving businesses in a disparate manner, there is some scope to optimize the IT spend, after bringing these silos under a common umbrella. But a Support Services business model typically used, whether as a cost center or profit center, has its pluses and minuses. However, in any case that this is set up, there are certain steps to be followed:
- Establ...
Posted in Enterprise Integration & IT Strategy on 01 October 2009
More by this authorTagged: Business Architecture CIO IT Strategy IT to Business Alignment IT Value
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- Establ...
Posted in Supply Chain on 30 June 2010
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Tagged: Business Value Change Management Consolidation IT Strategy IT to Business Alignment Organizational Change Management Supply Chain
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IT Strategy – bringing it all together
Ashu Bhatia, Director of Delivery : 21 May 2010 / 4:54 PM : 0
I often talk to folks within the executive team that seem to be struggling with issues around how to service business needs, how to fund initiatives, which metrics to report, etc. I always bring a simple and powerful framework to consider these questions:
IT Strategy Alignment with Business Strategy – To understand the role that IT plays as an enabler and value partner, we need to start with looking at the following dyn...
Posted in Enterprise Integration & IT Strategy on 21 May 2010
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Tagged: Business Architecture Business Value CIO IT Planning IT Strategy IT to Business Alignment
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Incident Management vs. Problem Management
Ashu Bhatia, Director of Delivery : 05 May 2010 / 9:10 AM : 0
Incident Management vs. Problem Management
I was talking to this executive in a fortune 500 company and he was struggling with putting in some SLAs for his IT organization. He wanted to show the business side that he was making operational improvements. One of the things he was struggling with was Incidents and Problems that folks were capturing. He could not get his team to look as these separately and was talking about how Incident Management is related to Problem management and how it should be different.
I thought of capturing my poi...
Posted in Enterprise Integration & IT Strategy on 05 May 2010
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Tagged: Business Architecture Business Value CIO IT to Business Alignment
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Setting up Data Governance
Tom Finneran, Principal Consultant : 29 April 2010 / 2:52 PM : 0
There are a number of steps that should be taken in setting up a Data Governance.
First, let us define what we mean by data governance. Data Governance: is a strategic, “top-down” program in which leadership communicates the core value of data quality and integrity. It includes development and enforcement of standards and processes. It requires broad understanding of upstream and downstream stakeholders, systems, and processes for all decisions and issue-resolution. It requires executive sponsors to provide support for their business Data Stewards.
T...
Posted in Enterprise Integration & IT Strategy on 29 April 2010
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Tagged: Business Intelligence Business Modeling Business Value Data Architecture Data Modeling DW / BI Architecture Enterprise Architecture Enterprise Integration Governance Risk and Compliance Information Management Information Security IT Strategy IT to Business Alignment IT Value Knowledge Management Model-Driven Design SOA & Data Architecture
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IT Capacity - Do more with less
Ashu Bhatia, Director of Delivery : 23 February 2010 / 4:22 PM : 0
I was talking to an IT executive and he was chatting about how difficult it was to raise awareness within the business side of what IT capacity he has and how much his organization can really take on. He mentioned that despite some IT demand management processes, it was tough to set expectations. I guess these days IT Operations faces a number of opposing priorities:
