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Mark Benedict
DIRECTOR OF QUALITY ASSURANCE AND TESTING SERVICES
Mark Benedict is the Director of Quality Assurance and Testing Services at CIBER, bringing nearly two decades of successful hands-on-practical experience in the support and improvement of numerous applications lifecycles across multiple platforms ranging from spaceflight command and control systems to cyberspace networks. He has helped solve hundreds of problems in banking, insurance, travel, pharmaceutical, traditional energy, telecommunications, and alternative energy industries. He keeps things simple by helping organizations and teams focus on doing the right thing, the right way, at the right time.
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Posts by this author
Practical Process Improvement
Mark Benedict, Director of Quality Assurance and Testing Services : 06 May 2010 / 11:57 AM : 3 
Process Improvements are routinely needed everywhere in the IT and IS worlds. But no matter what the process is that needs improvement, the technology that needs to evolve or the new methods people need to use the overarching story is the same: We need to do this, but we just don't have time to do it. We're too busy working.
Even in organizations that have it all figured out, it comes down to this one last thing. Making the change. And that's where the worst resistance in any organization hits your best intentions with a sucker punch.
Recently I've gotten calls from several organizations that have done all the right things f...
Posted in Enterprise Integration & IT Strategy on 06 May 2010
Tagged: Change Management Governance Risk and Compliance IT Planning IT Strategy Knowledge Management Lifecycle Controls Organizational Change Management Process Improvement Project Management Project Methodology Quality Assurance Quality Control Quality Management
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