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Chris Jones Understanding “Social” in the Enterprise

Chris Jones, Senior Delivery Manager  :  11 May 2012 / 9:49 AM  :  2 2 comments

As social media platforms continue to expand on the internet … with record numbers flocking to places like FaceBook, YouTube and Twitter … many are still trying to figure out what it all means to the enterprise. 

Marketing, Sales and Customer Service organizations are exploring possibilities in terms of customer contact. 

But what can social technology do for employees, those working inside the firewall?

Unpacking this is no small task.  Even grasping the concept of social media can be challenging.  The example of a “virtual cocktail party” is still sometimes used to explain the interactive dynamic, but if you’re a CIO, you’ll need more than that to get traction with the Executive team.
In two recent posts, I introduced notion of the

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Tagged: Change Management  Digital Marketing  Enterprise 2.0  Enterprise Integration  Knowledge Management  Process Improvement  Social Media  Social Networking  Twitter  

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Chris Jones Collaboration in the 21st Century: Why Accelerating the “Flow of Insight” is Key to Getting Smarter, Faster

Chris Jones, Senior Delivery Manager  :  29 March 2012 / 8:12 AM  :  4 4 comments

Today I start blogging with CIBER, and I’m excited to be here.  For some years now, I’ve been posting in open spaces about organizational learning, knowledge and change, and the many possibilities emerging with social technologies.  In the process, I’ve learned a great deal about what resonates in a business setting, and what doesn’t.  It’s given me a broad sense of what it takes to collaborate in the 21st century, and it’s alerted me to many barriers.  

To me, it’s a set of profound insights coming at a critical time. Business today is demanding more than ever, in a world that’s connected more than ever.  Unfortunately, these powerful business dynamics can make IT Integration more co...

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Tagged: Business Architecture   Business Value  Change Management  CIO  Collaboration  Enterprise 2.0  Enterprise Integration  IT Strategy  IT to Business Alignment  Knowledge Management  Process Improvement  Skill Development  Social Media  Social Networking  

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Paul Mayne Why run my ERP in the Cloud?

Paul Mayne, Principal Consultant - Architect  :  13 February 2012 / 9:38 AM  :  1 1 comments

The introduction of cloud computing has provided an additional dimension to IT service delivery and radical concepts that challenge the view of the value of on-premise systems. The question of cost is changing the dynamic and rules that govern financial systems. These rules were:

#1 – my business critical data must sit in my data center
#2 – no one can touch my data or my systems or my machines other than my personnel
#3 – nobody can run my financial systems better than I can
#4 – if you disobey any of the 3 you will not be in business very long.

In reality, 10 years ago we had the same rules for email, and now 1 in 5 companies are putting email in the hands of service providers.

The decisions being made about ERP ar...

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Tagged: Application Architecture  Automation Frameworks  Business Architecture   Business Modeling  CIO  Enterprise 2.0  ERP  Information Management  IT Planning  IT Strategy  IT to Business Alignment  IT Value  Lawson  Oracle  Organizational Change Management  PeopleSoft  PeopleSoft EPM  performance management  Process Improvement  Risk management  Roadmap  SAP BPC  Thought Leadership  

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Allan Shub Business Architecture 101 : Value Streams vs. Value Chains

Allan Shub, Director - Practice  :  11 October 2011 / 1:05 PM  :  1 1 comments

In the previous edition of this blog, I introduced the concept of value streams as a key construct for business architecture. In the greater blogosphere there is considerable confusion between the terms ‘value stream’ and ‘value chain’. The terms are often used interchangeably, but this is a mistake. Understanding the difference is important to the domain of business architecture.

In his book The Great Transition (1995), James Martin stated “A value stream is an end-to-end collection of activities that create a result for a ‘customer’ who may be the ultimate customer or an internal ‘end user’ of the value stream. The value stream has a clear goal: to satisfy (or, better, to delight) the customer.” Examples of value steams include ‘Prosp...

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Tagged: Business Architecture   Business Impact Analysis  IT Planning  IT Strategy  IT to Business Alignment  

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Allan Shub Business Architecture 101

Allan Shub, Director - Practice  :  27 September 2011 / 4:24 PM  :  0 0 comments

What is business architecture? The Business Architecture Special Interest Group (BASIG [part of OMG]) defines it as “a blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives and tactical demands.” Business architecture is the capstone of a complete enterprise architecture (EA) program. EA without business architecture will not meet the needs of the business. An effective implementation of business architecture not only helps ensure that IT assets and resources are aligned with business objectives and cost effective, but that the business itself is appropriately structured and managed. This blog will describe the basic components of business architecture with an electric utility example. Future ...

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Tagged: Business Architecture   Business Modeling  Enterprise Architecture  IT Planning  IT Strategy  IT to Business Alignment  SOA & Data Architecture  

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Paul Mayne The future of the Data Center as a CIO Asset

Paul Mayne, Principal Consultant - Architect  :  12 September 2011 / 8:46 AM  :  0 0 comments

Today’s IT department is seeing the presence of a data center disappearing in more ways than one. Most desktops, laptops and smart phones are providing the services the IT user traditionally requested from IT. Almost 40% of a company’s computing power now resides outside of the data center. Data is now delivered in many more formats (remember the green bar paper that was delivered in the mornings from the IT print shop…oops, I am showing my age!). In reality, IT infrastructure does not sit in a single location anymore, or we may not even know where it lives. Computing power is distributed, more  business user information resides in personal computers, USBs and attached to emails, so how does a CIO manage (and secure) all of this?

The magic word that is used and not fully underst...

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Tagged: Application Architecture  Business Continuity  Business Impact Analysis  Business Value  Change Management  CIO  Cloud Computing  Data Center Transformation  Enterprise Architecture  Governance   Risk and Compliance   High Availability/Failover  IT Planning  IT Strategy  IT to Business Alignment  IT Value  Managed Services  Risk management  Roadmap  Technology Architecture  

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Stephen Cohen HTML5 and Enterprise Mobility Solutions

Stephen Cohen, Principal Consultant - Architect  :  12 September 2011 / 8:44 AM  :  0 0 comments

Many major businesses are looking towards a mobility solution, either for their workforce or customer base. There are many challenges faced in the decision on what applications to make available and what devices and mobile operating systems to support. Can HTML5 help the IT organizations deliver faster and for a lower cost than building device and OS specific mobile applications.

HTML5 Benefits:

  • Device agnostic
  • HTML5 compatible browser required
  • IPhone  and IPad
  • Android
  • Windows Mobile
  • Symbian
  • Blackberry
  • Eliminates the need for proprietary applications such as Flash
  • Deliver PDF, Audio , Video, Geo-Location
  • HTML5...

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    Tagged: Mobile Shopping  Mobility  

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    Gregg Powers Part IV – Avoiding IT Strategy “Shelf Ware Syndrome”

    Gregg Powers, Senior Management Consultant  :  07 September 2011 / 3:24 PM  :  0 0 comments

    In the last blog entry, we looked at some of the ways in which business drivers are employed as a part of IT strategy development.  In this 4th in a series of 10 blog entries covering relevant and aligned IT Strategy, we explore in more detail, some of the ways to prevent an IT Strategic Plan from becoming another piece of “shelf ware” – a document that once created, spends the majority of its time on the shelf. 

    constellations of stars

    Organizations going through the effort to develop an IT Strategic Plan must make efforts to operationalize the plan.  To do this, the plan cannot be relegated to the shelf, but must be put in the han...

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    Tagged: IT Planning  IT Strategy  IT to Business Alignment  performance management  

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    Dave Amborski Why Change Management?

    Dave Amborski, Vice President – Change, Learning and Performance Practice  :  25 August 2011 / 10:26 AM  :  0 0 comments

    Most issues during large system implementations are related to people and not systems. Our CIBER Change, Learning and Performance Practice understands this risk component of a system implementation and the impact of change on the people who will be using the new system. The new software, automated business processes, and workflows will bring about significant change to how work is performed by employees and managers. Consequently, the changes that accompany implementation of new systems and business processes often create resistance and fear of what is to come with the new system. Resistance to change is normal, inevitable, and expected. Human beings have a natural fear of change. We are creatures of habit in both our personal and professional lives. Failing to address this resistance t...

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    Tagged: Change Management  ERP  Lawson  Oracle  Organizational Change Management  PeopleSoft  performance management  Process Improvement  Project Management  Project Methodology   Risk management  SAP BPC  SAP BusinessObjects BPC  SAP CRM  

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    Ashu Bhatia Visit SIMposium Atlanta 2010 and CIBER’s panel discussion

    Ashu Bhatia, Director of Delivery  :  15 September 2010 / 2:34 PM  :  0 0 comments

    When: Oct 3-5, 2010
    Where: Omni Hotel at CNN Center, Atlanta, GA

    Society for Information Management (SIM) is an association of senior IT executives, prominent academicians, selected consultants, and other IT thought leaders built on the foundation of local chapters, who come together to share and enhance their rich intellectual capital for the benefit of its members and their organizations. Since 1968, SIM has inspired the minds of the most prestigious IT leaders in the industry and is highly regarded as the premier network for IT leadership.

    SIMposium is the leading practitioner-driven conference designed for and by CIOs. Working nationally with key senior IT executives, CIOs and recognized thought leaders, SIMposium addresses the topics, issues...

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    Tagged: Kiosk  Knowledge Management  

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