Master Data Management
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Balanced Business Intelligence: A Capability Approach to BI Program Alignment
This White Paper explores a method for assessing and planning for a well balanced business intelligence program that focuses on your organization’s distinctive culture. From dynamic to disciplined, it takes into consideration the unique circumstances of the organization’s life cycle, delivery and ability of business intelligence from a capability perspective rather than a maturity perspective. The balance of both efficiency and effectiveness is explored to enable a well rounded intelligence program in any organization.

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Enterprise Information Management in the Real World: Strategies for Success
Enterprise Information Management—or EIM—encompasses several important contemporary business concepts: Business Intelligence, Data Governance, Data Warehousing …

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Make Your Data Shine: Protect Your Company’s Image by Maintaining Good Quality Data
This article by Joyce Norris-Montanari, appeared in Teradata Magazine in September 2008

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21 Feb 2011
CIBER Promotes Business of Healthcare Organizations;
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06 Oct 2009
CIBER Adds to SAP Partner Credentials By Providng SAP® BusinessObjects™ Solutions
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TeleTrackingCIBER has completed the redesign and redevelopment of the first of three hospital patient flow and capacity management applications for Pittsburgh-based TeleTracking Technologies.

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American Red Cross
CIBER's Implements Distributed Client-Server Technology to ARC Sites Nationwide
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International Theme Park
CIBER Helps Architect State-of-the-Art CRM Infrastructure for an International Theme Park
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“Ohio University is partnering with CIBER to significantly change how technology aids in the delivery of services to students and faculty. CIBER’s expertise with complex Higher Education projects made them well equipped to assist us with this extensive transformation.”

Brice Bible — Chief Information Officer , Ohio University

 

Master Data Management

Master data, the critical reference data of an enterprise, is an elusive and difficult beast, resisting domestication by growing and changing constantly throughout the lifecycle of an enterprise.  Businesses eternally struggle to keep customer databases, product catalogs, vendor rosters, and the like consistent, up to date, and accurate while they grow, acquire, merge, and retool to meet the needs of their clients and stay competitive in the market.  Divisional silos, departmental “spreadmarts”, and application incompatibilities contribute to the tangled web of process and technical challenges obstructing the primary goal of making master data work for business.

Information at the Heart of Business

Master Data comprises the critical reference data of an enterprise, their customers, vendors, products, services, employees, etc.  Master Data Management (MDM) is the discipline of making these critical information assets work effectively for the business with the policies and infrastructure to support the capture, integration and shared used of accurate, timely, consistent and complete master data.

Moving Forward with a Master Data Management Initiative

CIBERcan help you assess your organization’s readiness for a MDM initiative to increase your efficiency.

DISCOVERY: MDM Readiness and Maturity Assessment - Short-term site visit to obtain a “snapshot” of your current Master Data Management position. This initial assessment measures your business from 12 relevant perspectives and allows the CIBER team to craft a strategic roadmap for MDM implementation that is both comprehensive and pragmatic.

ASSESSMENT/ROADMAP:  More comprehensive analysis of your organization, enterprise architecture, operations and management practices as related to the use and need for Master Data. A plan is established for activities and resources that will result in a healthy steady state Master Data Management initiative.

IMPLEMENTATION: CIBER experts take the results of the roadmap and work with you to design, build, and launch your Master Data Management initiative. 

SUPPORT: CIBER works with you to ensure that your Master Data Management initiative delivers value as expected, so team members can sustain high quality master data for the long term.

An MDM platform may be positioned to service both the operational and analytical needs of a business. Operationally, MDM works to synchronize master data in operational systems and achieve an acceptable level of data quality in those systems.  Analytically, MDM can support business intelligence and data warehousing initiatives by providing consistent and trusted dimensions of analysis while improving quality and enriching master data providing more meaningful and more actionable information.

MDM at Work

MDM, like many IT initiatives, is critically dependent on strong business sponsorship and a happy marriage of people and business processes during the technical implementation.

Technically, MDM means systems share critical master data in a meaningful and timely way.  An MDM hub may be deployed to store and service a variety of requests for master data creation and updates.  A “System of Reference” hub views master data as continuously updated reference data.  This architecture aggregates master data in a central repository that acts as a reference across the enterprise while leaving control of the data in the hands of the operational systems.  Alternately, a “System of Record” MDM hub assumes record-keeping responsibilities for master data, becoming the point of entry, custodian, and the authoritative reference for master data.

Business processes complete the organization’s MDM capabilities by providing the governing process for the creation, maintenance, and use of master data.  They define which systems are authoritative and what processes must be implemented and followed during the lifecycle of master data entities.  These processes also define how master data quality is measured and improved.

CIBER Brings Expertise

CIBER has deep expertise in areas of MDM Program management, Services Oriented Architecture (SOA) development, Information Governance and solutions development and deployment that cover the industry’s leading MDM platforms, tools and best practices. 



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