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Agile Development Brings Benefits in Tough Financial Times
Agile software development has become a mainstream practice that can reduce cost and accelerate revenue compared to traditional phased development methods. When the economy is in turmoil and budgets are shrinking, Agile can help an organization get more for every dollar of development spending. Experienced Agile teams are more productive than traditional development teams, resulting in more efficient use of people, the most expensive element of software development. An Agile Enterprise can gain significant competitive advantage by getting products to market sooner. All of these advantages can be explained in terms of Agile principles and practices. Experienced Agile Coaches can help ensure success when implementing Agile.

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Unlock Your Legacy Assets Through Modernization
The decisions you make today couldn’t be more crucial. Not only are you challenged to cut costs and operate efficiently, you have to be equipped to get enhancements to market quickly.

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Using SharePoint as a Development Platform: 3 Ways to Leverage SharePoint to Develop Business Solutions
This article by CIBER’s Jason Piccola, appeared in the Pittsburgh Technology Council Newsletter in April 2008

Take the article (132KB)

27 May 2008
CIBER Expands Presence in Little Rock
Read the press release | Take the PDF (25KB)

25 Feb 2008
CDC Uses CIBER-Built Solution to Alert Public Health Officials and Public Health Departments
Read the press release | Take the PDF (25KB)

client spotlight
case studies
client quotes

CIBER has been selected to develop four property-direct e-commerce web sites and two e-commerce web portals for Elite Island Resorts.

Read the press release | Take the PDF (18KB )

BIG O Tires
CIBER Develops Interactive Web Presence for Big O Tires
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Cessna
CIBER Designs, Develops and Deploys Decision Support Solution
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City of Eugene
CIBER Develops Flexible, Custom Web Portal for City of Eugene
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Global Animal Management
CIBER Designs Portal System for Global Animal Management
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GM OnStar
CIBER Develops Online Enrollment System For GM OnStar
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Honeywell International Inc.
CIBER Designs Flexible, Scalable Solution
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International Theme Park
CIBER Engaged by International Theme Park to Create Robust, One-Stop Website
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Major Grocery Retailer
Major Grocery Retailer Achieves Cost Savings Through Business Applications Improvements
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Municipal Utility in Central Texas
CIBER Engaged to Develop Content Managed Web-based Tool for 9th Largest Community-owned Electric Utility
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Orange County Public Schools
CIBER Recommends and Implements MOSS 2007 for OCPS
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Pharmaceutical Company
CIBER Leads Critical System Implementation for World Leading Pharmaceutical Company
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Princeton eCom
Princeton eCom Selects CIBER to Scale Operations to Accommodate Expanding Client Base
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ServiceLink
CIBER Selected by ServiceLink to Build New Asset Management System
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Sight & Sound Theatres
CIBER Builds Scalable Reservation System for Sight & Sound Theatres
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Tarrant County
CIBER Designed, Created, and Implemented Motor Vehicle Inventory Tracking Systems for Tarrant County
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TeleTracking
TeleTracking Engages CIBER to Build Next Generation of Patient Flow Software
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The Insurance Federation of Pennsylvania
IFP Engages CIBER to Design, Develop and Deploy New Workflows, Accounting Application and Web-Based E-Commerce System
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The Investment Fund for Foundations
CIBER and TIFF Partner to Build TIFF’s Database and Reporting System
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UniGroup, Inc.
UniGroup Selects CIBER to Re-Engineer and Enhance Contract and Invoicing Systems
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Westinghouse Corporation
CIBER Develops Custom Portal, Leveraging Existing Technology, for Westinghouse Corporation
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Search all case studies

“The database and reporting system CIBER created has drastically reduced the man hours necessary to track, report and input data. This web-based application system has streamlined our business processes and provided us with custom reports. This system has met our needs and was created to satisfy our requirements. We couldn’t be more pleased with the outcome.”

Jim Shields — Chief Information Officer, The Investment Fund for Foundations

“TeleTracking Technologies is thrilled with the success of the Capacity Management Suite powered by TeleTracking XT™. Engaging with CIBER on this project resulted in the successful completion of a much anticipated version and upgrade of our suite of applications. CIBER’s breadth of knowledge and experience was an indispensible complement to our capabilities.”

Don DeCorte — Senior Vice President and Chief Technology Officer, TeleTracking Technologies

“CIBER provides RCM with a flexible and scalable solution for resourcing and executing projects in a timely and cost effective manner using an onsite/offshore development model. Project successes have been achieved through the high quality expertise that CIBER has provided at the strategic, project management, technology and business analyst levels, and CIBER’s capability to quickly adjust team strength and skill sets according to RCM project requirements.”

Graeme Langlands — Head of Enterprise Business Systems, RCM Capital Management

“We needed to replace our aging legacy systems, which worked well for us for many years, but which could not accommodate our changing needs. We needed a system to integrate data and simplify our business processes, and to provide us with support in terms of software upgrades.”

Lu McDonald — Vice President, Finance, Gramercy Alumina LLC

“CIBER's high-quality design capabilities, disciplined delivery methodologies and in-depth hospitality e-commerce experience really impressed us. CIBER demonstrated the highest levels of expertise with hospitality search engine marketing and the newest technologies available, including 3G, or the third generation of search marketing. Their search engine marketing program will help us lower acquisition costs and create more customized vacation experiences for our guests. This is a critical initiative for our resort portfolio and we eagerly anticipate the results the new sites and advanced search engine marketing services will generate.”

Mark Klayman — Vice President for E-Commerce, Elite Island Resorts

“We were looking for an efficient way to provide important information to our constituents, without having to rely on programmers or specialized staff to create web pages, data dashboards, and scorecards. CIBER created for us an open, scalable, service-oriented architecture portal that can be easily updated and integrated with our other IT systems, so it will grow as our needs change.”

Nick Gledich — Chief Operating Officer, Orange County Public Schools

“We have worked with CIBER since October 2004, and have been very pleased with CIBER's partnership approach and strong delivery capabilities. CIBER provides reliable, efficient, cost-effective information technology services to NES. This allows us to focus on our core mission of providing reliable power to our customers, without worrying about internal IT issues.”

Vic Hatridge — Chief Information Officer, Nashville Electric Service

“The PA WIC AAV solution is the first of its kind nationally. WIC clients are very pleased that they can now shop at any authorized store. After seeing a demonstration of PA AAV, the USDA hopes that other state WIC programs will adopt the same method in order to realize similar cost savings for their programs.”

Frank Maisano — WIC Director, Pennsylvania Department of Health

“CIBER’s experience with WIC programs and CIBER’s successful track record were significant factors for us in selecting them for this project. Because we want a solution that is independent of proprietary software, we needed someone who could provide solid J2EE experience as well as proven WIC experience—not just technological expertise. CIBER provided what we were looking for.”

Mary Kelligew Kassler — Massachusetts Department of Public Health, University of Alberta

“When you think of hospitals, you don’t necessarily think of information technology. However, IT services such as help desk, network operations, administrative support, software, and Web development are critical to our ability to provide the best possible services to our customers. CIBER has proven its skill in delivering these services effectively and efficiently, and we’re happy to have them on board.”

Donald Brooks — Deputy Chief of Information Management, U.S. Army’s Womack Army Medical Center

“Leveraging CIBER's technology and business experience maximizes our core intelligence offering, resulting in improved program cycle time and greater service to all of our customers. ”

Kelly Garcia — Manager, Application Development, R. L. Polk & Co.

“CIBER’s depth of educational service offerings and their positive track record with education clients were deciding factors for us in choosing CIBER for this project. CIBER’s expertise will help us make a seamless switch to the new program, so we can continue to provide the greatest value and efficiency for students and their families.”

Eric Boutwell — Chief Information Officer, San Francisco Unified School District

“Our goals in creating a web portal were to provide an easy-to-use, single point of access to the City’s information and services, to improve the site’s ease of use for the public, to lower maintenance costs for City web publishers, and—most importantly—to strengthen the sense of community and add value for the City’s residents via the web portal. CIBER helped us reach those goals on time and on budget.”

Randy Kolb — Information Services Director, City of Eugene. OR

“We wanted an IT services company that would provide the most tangible value to address our critical AD migration program. CIBER stood out as offering the best value to the government.”

Chuck McCallar — Chief Technology Officer, Fort Stewart and Hunter Army Airfield

For more information about our Digital Marketing & Web 2.0 services & solutions, please contact:

303.267.3876
rcaputo@ciber.com

Robin Caputo
VP, Marketing

Digital Marketing & Web 2.0

The mission of CIBER’s Digital Marketing Practice is to empower Marketing organizations through the strategic application of information technologies in the emerging and fast changing business and technology landscape. This mission spans a wide variety of business applications and requirements, and CIBER brings a robust mix of solutions to clients of all types.

It is impossible to ignore the fact that the influence of the Internet on Marketing is unprecedented. There has never been a more powerful or more versatile means of interacting with and learning from customers/consumers/subscribers. For many types of Marketers, this is the strategic high ground as communication streams like Mobile.

CIBER has recognized that successfully servicing the needs of marketing organizations is a complex and demanding role. From experience, we know it takes very specialized attributes to be a true partner in a Marketing-centric arena. Key attributes include:

An in depth understanding of how a Marketing organization has to work in order to account for time and budget challenges.
An operating platform that goes beyond technology and code bases, to include standards, policies, reporting and workflow management tools all designed from the ground up to deliver marketing projects and promotional campaigns.
A carefully selected team of passionate, dedicated and experienced professionals that understand Marketing strategies and processes and can apply varying technologies to facilitate meeting goals and streamlining delivery.

CIBER’s Platform for Marketing-Driven Delivery of Web-based Communications: Unified Digital Marketing Model (UDMM)

CIBER’s Unified Digital Marketing Model (UDMM) is an outsourcing framework dedicated to successfully delivering Digital Marketing solutions tailored towards each customer’s unique digital marketing needs. CIBER’s team integrates with the client marketing teams and partner agencies to technologically enable digital marketing. CIBER has a comprehensive framework of processes and technical components that facilitate the interactions required to shorten time to market, facilitate compliance and standardization, and maximize efficiency and quality.

Key components of this solution include:

Integrated, scalable, modular, and reusable framework for end to end provisioning of Digital Marketing programs
Single repository of consumer data for individually branded websites providing for a personalized and targeted user experience
Dashboard driven decision support and analytics system for continuous improvement of Digital Marketing spend
Web Services based architecture to facilitate secure and reliable integration
Centralized, Security, Policy, and Standards compliance

The UDMM provides a proven framework to support an organization’s digital marketing needs while working to facilitate the complex interactions required with marketing, agencies, sales, third-party partners, and end customers. Looking at the entire process, CIBER’s methodology addresses all critical touch points for the facilitation of successful marketing efforts. The diagram below represents the full lifecycle.

3rd Party/Integration Partners

Through CIBER’s experience in working with a variety of clients and leveraging the UDMM framework, we have established Web services-based integration with numerous third-party vendors ranging from broadcast email, sales force automation, loyalty programs, CRM, and many others. These integration capabilities continue to grow as the UDMM framework continues to be leveraged more frequently. These integrations span various types of data sets for different business functions, but all leverage secure Web services and are PII compliant, ensuring the highest possible security, reliability and traceability.

In addition to our Digital Marketing Solution, CIBER provides the following online solutions:

Web Site Design & Development
CIBER provides our clients with top user interface design and web development capabilities. With a focus on user centered design, CIBER’s User Experience Application Design Process covers all user interaction, including information architecture, taxonomy, and graphic design. We leverage best-of-breed tools and a proven development methodology to assure that all work is done in a timely and quality manner.

Advanced Search Engine Marketing
Your web site’s search engine visibility is dictated by the ever-changing algorithms of Google, Yahoo! MSN and the growing competitive landscape within your industry. With this dynamic nature of search, your search engine visibility must be managed by a professional – a search scientist if you wish. CIBER is just that.

Social Networking & e-CRM
The benefits of being engaged in social networking and in effectively managing the development, processes and data are substantial in a world with 2.8 billion Internet users. The key to success? Work with professionals that bring both the technology and marketing savvy required for success. CIBER and our partners can be that solution for your operation.

E-Commerce
Performing successful e-commerce is more than simply integrating a shopping cart or reservations engine into your web site. Typically security, interfacing with back-end systems, product fulfillment, merchant services and customer relations are key considerations. CIBER, along with our various partners in numerous industries, can help you develop and maintain a solid e-commerce platform that also provides significant customer relations management potential.

Intranet-Extranet
CIBER is one of the nation’s top integrators of collaborative applications including Microsoft SharePoint Server (MOSS) and Vignette. We are also one of the largest custom developers of .NET developed communication portals. The benefits of incorporating an intranet or extranet into your operation are many and CIBER is your best partner to develop and maintain your system.

Simulation, Animation and Interactivity
Elements such as interactive maps and site plans, product-builders, animated characters, online games and simulated demonstrations can be powerful tools to enhance branding and increase conversion rates. Other bi-products of using simulation, animation and interactivity include increased web site “stickiness,” enhanced search engine visibility and increased “viral” marketing referrals. When done right, bringing action and interaction into your Internet presence can be a significant differentiator against your competition and CIBER can help you do it right!

Advanced Analytics
CIBER provides a robust on-demand Internet marketing reporting platform. As importantly, CIBER provides supporting consultative services to help turn the data into actionable strategy initiatives.

A Look to the Future
What does all of this mean to your business and your customers today and tomorrow? First it means that your operation needs to “get on board” the Internet and you need to do it well. You can be sure your competition will! It also means that the information and communication conventions of yesterday and today such as the Yellow Pages and cell phones will be obsolete. How will your prospects and customers find you – the Internet! Finally, it means that your business has a unique opportunity to work with customers “one- on-one” as opposed to today’s “shotgun” marketing methods. You can now develop a long and lucrative relationship with them as a result of profiling and community building. For some, this moment in time for electronic marketing is daunting – for others it is exciting. For all of us the stark reality is that the online evolution will continue faster than we could ever expect and will continue to have a significant impact on every element of life. CIBER can be your expert guide on this journey.

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